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Edited 10/8/21 In recent weeks the volume of posts to the beta forum has rocketed. The purpose of the forum is to report bugs and provide feedback with regard to the Beta version. The Chess.com staff need to review each post. As responsible members of the Beta community each of us should do our best to:1. Minimize duplicate topics by: a. Checking to see if there already is a topic. (see item 2) b. Not posting multiple topics, instead post a comment2. When posting a topic provide a clear concise Topic title so readers can accomplish item 1a. Far too many times their is a topic of just "Bug". This is doing a disservice to the Chess.com staff and the Beta community. Fix unclear topic title and topic message body via the Edit Forum Topic button:3. Include screen shots and or links to the game or page in question to make reproducing/confirming the issue easier.4. Don't hijack the topic with off topic comments or snarky/half-witty comments.5. Be considerate, There are young members and members where English is not their first language. Criticizing their grammar or spelling is not adding any value to the discussion.6. Help the Chess.com staff by reducing the posting traffic by asking yourself "Do I have a comment that adds value to the discussion?" If no then don't post.

Beta Team!    Making sure that our dev team has all the correct information can dramatically lessen the amount of time required to fix bugs. To that end, please use the following template when submitting bug reports to Jira/Usersnap.    Bug Report Form: Overview:  Give a brief overview of the bug or suggestion.  Environment: List relevant browser, operation system, app version, device type, etc. Also add relevant username/profile links, game links, tournament ids etc.  Steps to Reproduce:  Give very specific step by step instructions for recreating bug even if the steps seem stupid. Include screenshots or video to insure there is no ambiguity.   For example, don't say, "Step 1. Sent 1 minute challenge" instead say, "Issue 1 minute challenge from post game modal after having finished another game." Result: Give detailed explanation of what happens as a result of the steps you listed above. Provide screenshot or video to demonstrate bug exactly.  Expected Result: Provide what should have happened instead of the bug, even if it seems obvious.    Use the template below. Simply Copy Paste it in the bug report pop up: Beta Bug Report  Overview:   Environment:  Steps to Reproduce:   Result:  Expected Result:  Chess.com always happy to recieve feedback, especially when you encounter bugs or when features don't work as well as you expect. Though, we do ask that you keep your feedback respectful both in bug reports and public forums. Abusive behavior may result in removal from Beta club.  Thank you very much! Your feedback will help greatly! 

Bro hate mouseslips and don't know about the Move Confirmation feature? then PLEASE add a feature for proposing an undo. Like on Lichess. PLEASE CHESS.COM PLEASE!!!

the focus mode is bad and here are my ideas on how to improve it1. hide username completely because you might play someone 200-300 elo higher than you one time and then next week you play that someone again and you become scared since you might remember the username even when in focus mode and you probably lose from stress and overthinking2. hide their title (if they have one) because more stress added when you are playing against them3. hide profile picture and flag since profile picture can sometimes make it very obvious for who you are playingthe blue circle is showing what should be invisible but it should look like this without the pre-game review and rematch and seek game thingit should also show the join date of the player and maybe an icon of their current league which the area i chose should be in the black rectangle or somewhere else if chess.com doesn’t like the placement areabasically the ‘gothamchess’ focus mode for TT but a tiny bit better

what happened

I, along with many of my other friends, are very competitive in chess. So we check the leaderboard sidebar in the friends tab very often. I noticed that some of those standings did not match up to the ones if u clicked on it to see all standings (screen shots below for rapid) It shows that @megustalaspenguinos has a rapid rating of 1285, but when clicked on the little arrow, she isn’t even on the leaderboard at all. Is this just me or does anybody else experience this bug?

Hi! During 2026 Chess.com Daily Chess Championship I played a game which ended with conditional moves. Right now this game is nowhere to be found and link to this game is not working. Is it a common issue? I managed to get pgn as it is saved in “Saved analysis section”, but I guess it’s still a bug or something.Link to the original game - https://www.chess.com/game/daily/956923327Screenshot of the shown game in Daily Chess Championship page

thats so weird

Greetings all,There are some matches that are randomly coming up on this account that are not played? (for example Team USA versus Team Canada)Notifications are turned on and are never muted; what gives Chess.com?!Two random matchups with Team Canada had been timed-out no fault to this account. There is care and passion in a matches played by this individual account. There have been 5-15% of incidents like this. Why?!

Earlier, I was chatting with my friends on the club notes. Then I casually checked the profile of a member who had just sent me a message. It even said "Just now." When I looked at his profile, he was last online about 1 hours ago... what happened?

so,I reported this a few months ago,but it reappeared againSo,when i play my first game,it takes a long time,and when i load in,i lose a few seconds in rapid.also,in bullet it takes a while to load and i lose like 10 seconds.can someone fix this?

Intro: There are many big clubs with no moderators, even some small clubs, but there are people who Advertise in club notes, etc. That's not great at all. (Ex. Hikaru Nakamura fan club) Suggestion: What about a Feature, which allows Admins or Super Admins to disable members from posting any kind of links in notes, live chat, etc. Aim: To stop advertising by sending links of the clubs in notes, live chat, etc. What do you think about this please comment below 👇.Also, this post is a suggestion for a ‘Proper Feature Report’. Lol.

what happened here?

it’s not allowing me to upload any pictures, like when I press choose file none of the pictures could upload

Report button and Sort filter section

I voted a move but it doesn’t go through