Forum

There's currently an issue with posting replies to forum topics. Untill it is fixed,  leaving the Beta will all you yo reply. I will post a reply to this as soon as I'm aware it's fixed.

Edited 10/8/21 In recent weeks the volume of posts to the beta forum has rocketed. The purpose of the forum is to report bugs and provide feedback with regard to the Beta version. The Chess.com staff need to review each post. As responsible members of the Beta community each of us should do our best to:1. Minimize duplicate topics by: a. Checking to see if there already is a topic. (see item 2) b. Not posting multiple topics, instead post a comment2. When posting a topic provide a clear concise Topic title so readers can accomplish item 1a. Far too many times their is a topic of just "Bug". This is doing a disservice to the Chess.com staff and the Beta community. Fix unclear topic title and topic message body via the Edit Forum Topic button:3. Include screen shots and or links to the game or page in question to make reproducing/confirming the issue easier.4. Don't hijack the topic with off topic comments or snarky/half-witty comments.5. Be considerate, There are young members and members where English is not their first language. Criticizing their grammar or spelling is not adding any value to the discussion.6. Help the Chess.com staff by reducing the posting traffic by asking yourself "Do I have a comment that adds value to the discussion?" If no then don't post.

Beta Team!    Making sure that our dev team has all the correct information can dramatically lessen the amount of time required to fix bugs. To that end, please use the following template when submitting bug reports to Jira/Usersnap.    Bug Report Form: Overview:  Give a brief overview of the bug or suggestion.  Environment: List relevant browser, operation system, app version, device type, etc. Also add relevant username/profile links, game links, tournament ids etc.  Steps to Reproduce:  Give very specific step by step instructions for recreating bug even if the steps seem stupid. Include screenshots or video to insure there is no ambiguity.   For example, don't say, "Step 1. Sent 1 minute challenge" instead say, "Issue 1 minute challenge from post game modal after having finished another game." Result: Give detailed explanation of what happens as a result of the steps you listed above. Provide screenshot or video to demonstrate bug exactly.  Expected Result: Provide what should have happened instead of the bug, even if it seems obvious.    Use the template below. Simply Copy Paste it in the bug report pop up: Beta Bug Report  Overview:   Environment:  Steps to Reproduce:   Result:  Expected Result:  Chess.com always happy to recieve feedback, especially when you encounter bugs or when features don't work as well as you expect. Though, we do ask that you keep your feedback respectful both in bug reports and public forums. Abusive behavior may result in removal from Beta club.  Thank you very much! Your feedback will help greatly! 

SOrry if this is advertising but I just wanna report bug

I think usernames should be able to contain such, as I see no problem with doing so.

Pls fix. I played an unrated game and still got 8 points. On the site it says im 1342. But on the app Im 1334- which is the correct rating. Im super confused. 

Whenever I win a game I only increase 8 points

So I joined the gotham chess vs world match. When I joined it says gotham chess vs gotham chess and the world's profile pic is gothamchess pic

Great.

i cannot comment anywhere , leaved beta... still not working. EDIT: Its fixed

in bot games, you should add so that you can talk to the bot your playing with

I cannot comment leaving the beta program does not work no one can comment now in a forum they can only comment in notes or announcements if any staff knows when this will be finished please message....

I will try creating a new topic. So that worked but I can not create a comment. Can I edit this post? Okay I can edit this post, but still can not add a comment to any forum topics. Thanks for the support! That is very cool you can quote but your reply does not come through for me. Do you see your reply.  I will try to quote and add to it.So added to the quote but my addition was not seen. I see the quotes but Can not see anything Anyone writes 😩😩😩 And I can not write anything. Please reply in notes if you do or do not see anything I write or you write.

I want to learn some openings on thematic tournaments but only thematic tournaments that i can join are in PCL. Can you help me with creating one of them without any club?

i also cant see others quotes

when i quote on a message, when i post it the message i put is not there ... only the message i quoted

Note: I won't be able to edit this thread or post in this thread so please talk to me in notes or DMs if you want to. When I try to post in forums, it just says this: But I actually do, it just doesn't work. Is this a Beta feature to warn players to enter a comment? I'll leave Beta to test it maybe. Can someone help me?

I tried but I still cant comment also when I quote and type the typing is gone and only the quote is there and it seems to be all around and not only in beta also when 2 or more ppl quote the text is gone also editing is harder

Before, the quoting feature was not working as intended. This happened three times. Now, you can only quote, with that not working, and you can't write anything. Why is this?