Forum

Edited 10/8/21 In recent weeks the volume of posts to the beta forum has rocketed. The purpose of the forum is to report bugs and provide feedback with regard to the Beta version. The Chess.com staff need to review each post. As responsible members of the Beta community each of us should do our best to:1. Minimize duplicate topics by: a. Checking to see if there already is a topic. (see item 2) b. Not posting multiple topics, instead post a comment2. When posting a topic provide a clear concise Topic title so readers can accomplish item 1a. Far too many times their is a topic of just "Bug". This is doing a disservice to the Chess.com staff and the Beta community. Fix unclear topic title and topic message body via the Edit Forum Topic button:3. Include screen shots and or links to the game or page in question to make reproducing/confirming the issue easier.4. Don't hijack the topic with off topic comments or snarky/half-witty comments.5. Be considerate, There are young members and members where English is not their first language. Criticizing their grammar or spelling is not adding any value to the discussion.6. Help the Chess.com staff by reducing the posting traffic by asking yourself "Do I have a comment that adds value to the discussion?" If no then don't post.

Beta Team!    Making sure that our dev team has all the correct information can dramatically lessen the amount of time required to fix bugs. To that end, please use the following template when submitting bug reports to Jira/Usersnap.    Bug Report Form: Overview:  Give a brief overview of the bug or suggestion.  Environment: List relevant browser, operation system, app version, device type, etc. Also add relevant username/profile links, game links, tournament ids etc.  Steps to Reproduce:  Give very specific step by step instructions for recreating bug even if the steps seem stupid. Include screenshots or video to insure there is no ambiguity.   For example, don't say, "Step 1. Sent 1 minute challenge" instead say, "Issue 1 minute challenge from post game modal after having finished another game." Result: Give detailed explanation of what happens as a result of the steps you listed above. Provide screenshot or video to demonstrate bug exactly.  Expected Result: Provide what should have happened instead of the bug, even if it seems obvious.    Use the template below. Simply Copy Paste it in the bug report pop up: Beta Bug Report  Overview:   Environment:  Steps to Reproduce:   Result:  Expected Result:  Chess.com always happy to recieve feedback, especially when you encounter bugs or when features don't work as well as you expect. Though, we do ask that you keep your feedback respectful both in bug reports and public forums. Abusive behavior may result in removal from Beta club.  Thank you very much! Your feedback will help greatly! 

4 player achievement

So, I just lost this rapid game in a super annoying way that had to do with faulty premoves. I've also lost a lot of bullet games this way, and I'm sure a lot of other people have, too. Here is the game: https://www.chess.com/analysis/game/live/139104405072?tab=review  Problem: When I blundered the queen on 19...Qg4??, it was because I was multi-premoving 19...hxg4 20 hxg4 Qxg4. In theory, this is a safe premove, as premoving 19...hxg4 and having the opponent not play g4 would simply cancel the premove and the game would go on. However, just as I put the queen on g4 to premove 20...Qxg4, he played 19 Nh2, and I dropped the queen on g4 as soon as he played it! I resigned as I would be down a full queen. I tried offering a draw before that, hoping he would notice what happened, but he declined. So you can see the problem. It should've been a safe premove, but because of the ability to multipremove, and the fact that he happened to play Nh2 right as I moved the queen to g4, I ended up blundering the queen. While I technically shouldn't have premoved that, in my opinion, the risk of this happening to players should be eliminated. This is different from simply an unsafe single premove.  Solution: If players were simply unable to multi-premove, this risk would be eliminated. At first, this sounds unfair, but the second most-popular chess website, lichess.org, has managed to make it work. Instead of enabling the players to make multiple premoves per turn like chess.com does, it only allows one. This sounds unfair, but it makes the premoves take up 0 seconds, instead of 0.1 like chess.com does. If both players are fast enough, it is possible for both of them to easily premove.  Many people on chess.com agree that the premoves shouldn't take up any time, because of the common scenario of, for example, premoving an entire 3 move checkmate sequence with 0.2 seconds on the clock, and instead end up losing or drawing the game. Many people may be wondering - why not make the premoves take up 0 seconds and keep multi-premoves? The problem is that if, for example, one player is in a position where it is impossible or almost impossible for their king to be checked by the opponents, and it is a serious time scramble, that player will very easily be able to premove almost everything with no risk and using up zero time, whereas the opponent will have to dodge checks and illegal moves, giving the player an unfair advantage and making it virtually impossible for them to lose on time. This would make draws by timeout vs. insufficient material extremely or wins on time from a lost positions extremely rare, and would compromise the integrity of the game. It is true that the player with more material will almost always have an easier time winning the time scramble, since they can premove more easily without having to avoid checks and illegal moves, but having multi-premoves that took up zero time would take this advantage to an extreme level, as mentioned earlier. I have actually directly contacted chess.com about this, and a nice employee responded saying that he/she agreed that the premoves shouldn't take up any time, but that it was not possible to change it, because, according to the employee, internet delay makes it impossible to do this, and a lot of the playing algorithm would have to be reworked.  However, I believe it would be worth the effort. Chess.com might have to be down temporarily, but this would only have to happen once, and after that, the play experience, especially with blitz, bullet, and lower time formats would be significantly improved. Plus, I have seen a stat on a Lichess article that Lichess.org is more popular for bullet than chess.com is, probably because of the premove reason. More players are finding that lichess has a lot of advantages that chess.com lacks, and changing the premoves as previously described would help chess.com compete with it.  So the solution is to remove multipremoves, removing the issue I mentioned first in the article involving the queen blunder, but making the premoves work so that they don't take up any time for either side. This would help improve blitz and bullet play experiences, as well as helping chess.com compete with lichess.org. It would be a lot of work to change, and not everyone would be happy or agree with it, but it would make chess.com an even better website. 

When a player completes all levels or a full difficulty tier, they get the option to reset progress (start over from start) in exchange for a prestige rank or badge next to their username such  [Puzzle Recruit] [Logic Master] [Prestige Solver III] also adding a leadboard 

why puzzle rating graph not working???is this normal?

We can reset drills, we can reset lessons, we can reset puzzles and puzzle rush histories, but never awards. I wanted Chess.com to allow awards to be deleted, one by one, so that a player can delete an award that they had already earned. Although this may sound funny, I want all my Chess.com awards to be earned by winning (which in the case, no), so I want this suggestion to made. Also, according to Chess.com, resetting puzzle rush history will not reset awards, which is one thing to keep in mind. I hope Chess.com changes the rules, and I am not desperate for that to change. Hope Chess.com applies this new change in the near future!

I beat 3200 engine with the Zombie King Gambit, and the engine literally thinks that dxc3 is the best move, but it loses... Clearly it needs to study that opening. Lichess does not fall for that

I’d like to propose an exciting new game mode that I believe would add a fresh twist to our gameplay experience. In this variant, both players will play as white, and the challenge lies in the anticipation of each other’s moves. Each player will submit a move in secrecy, similar to a daily game. Once both moves are submitted, they will be revealed simultaneously. The unique element of this mode is the strategic guessing involved—players must predict their opponent's move while deciding on their own. If both players choose the same square, a thrilling twist occurs: both pieces are eliminated, adding another layer of strategy to the game. I think this mode could be named “Double Take” or something similar, reflecting the double-layered decision-making process. It promises to be both fun and challenging, fostering deeper strategic thinking and making each match unpredictable. I’m excited to hear your thoughts on this idea!

How can I solve this problem?

So I mean in Settings, you can choose sounds for your moves, but my suggestions is to be able to upload one.

We can report a user if they are doing something against the rules, but what if a club does that inside their activities? Why not to have a "report" button with clubs?

I did a smothered mate, and the queen sac is not even a brilliant anymore

Workflow: Blocking clubs doesn't work for Multi Club Arenas and live matches Couldn't get an answer, if "Blocking Clubs" efficiently "prevents a Club from being able to send challenges" as mentioned in club settings ...: Well, if someone wants to know, what doesn't work on Chess.com a simple test may be enough: Passed ownership of one my clubs to my alternate account and left the club. "Blocked" this club in another on of my clubs. Sent challenge to a daily team match and got a red banner: Sent challenge to a vote chess game and got an empty red banner: Sent challenge to a Multi Club Arena. Challenge past ..., which shouldn't be possible at all: Sent challenge to a live match. Challenge past ..., which shouldn't be possible at all: This "feature" exists for years already: It does not work as it should do for Multi Club Arenas and for live matches as well.

[removed -- MS]

So today I was sending invites in total I sent 5 and on another club I was trying to send an invite when it said I used up all my invites??? bug help help help

For some reason, when I’m playing a bullet game, it just lags and i cant make any moves and then i lose on time. I’ve already last a lot of 30 elo from this

I hate it when chess.com warns you for using engines while in-game when you are just watching Norway chess it is really annoying 

Did they remove the bot descriptions? I can't see them