Forum

Edited 10/8/21 In recent weeks the volume of posts to the beta forum has rocketed. The purpose of the forum is to report bugs and provide feedback with regard to the Beta version. The Chess.com staff need to review each post. As responsible members of the Beta community each of us should do our best to:1. Minimize duplicate topics by: a. Checking to see if there already is a topic. (see item 2) b. Not posting multiple topics, instead post a comment2. When posting a topic provide a clear concise Topic title so readers can accomplish item 1a. Far too many times their is a topic of just "Bug". This is doing a disservice to the Chess.com staff and the Beta community. Fix unclear topic title and topic message body via the Edit Forum Topic button:3. Include screen shots and or links to the game or page in question to make reproducing/confirming the issue easier.4. Don't hijack the topic with off topic comments or snarky/half-witty comments.5. Be considerate, There are young members and members where English is not their first language. Criticizing their grammar or spelling is not adding any value to the discussion.6. Help the Chess.com staff by reducing the posting traffic by asking yourself "Do I have a comment that adds value to the discussion?" If no then don't post.

Beta Team!    Making sure that our dev team has all the correct information can dramatically lessen the amount of time required to fix bugs. To that end, please use the following template when submitting bug reports to Jira/Usersnap.    Bug Report Form: Overview:  Give a brief overview of the bug or suggestion.  Environment: List relevant browser, operation system, app version, device type, etc. Also add relevant username/profile links, game links, tournament ids etc.  Steps to Reproduce:  Give very specific step by step instructions for recreating bug even if the steps seem stupid. Include screenshots or video to insure there is no ambiguity.   For example, don't say, "Step 1. Sent 1 minute challenge" instead say, "Issue 1 minute challenge from post game modal after having finished another game." Result: Give detailed explanation of what happens as a result of the steps you listed above. Provide screenshot or video to demonstrate bug exactly.  Expected Result: Provide what should have happened instead of the bug, even if it seems obvious.    Use the template below. Simply Copy Paste it in the bug report pop up: Beta Bug Report  Overview:   Environment:  Steps to Reproduce:   Result:  Expected Result:  Chess.com always happy to recieve feedback, especially when you encounter bugs or when features don't work as well as you expect. Though, we do ask that you keep your feedback respectful both in bug reports and public forums. Abusive behavior may result in removal from Beta club.  Thank you very much! Your feedback will help greatly! 

When I open chess.com, in the messages , in the inbox , for a few seconds there are always different numbers: 32, 20 , 18 … but after it there is only 1,2,3 real message

Everything is running slowly for me. Bots take, at times, two or three minutes to move. Starting a match can take 15 minutes at times. My pieces’ movements are delayed, horribly delayed. This has been going on for two months now, and it is actually quite annoying.Any Tips?

So I was reviewing a game and it had at least 47 moves yet only showed the opening accuracy. I can’t tell if this is a Beta bug or a regular bug.https://www.chess.com/analysis/game/pgn/5a7qEhd1QS/review?move=92And by the way, this was not an online game and it was me playing against myself for fun and playing around with the help of Stockfish so don’t ask how it says my rating was 4550.

Hi everyone! I have an idea for a new feature that I'd love to share with the community.Imagine if you could type the name of anyone (like "Elvis Presley" or a fictional character) into a form before starting a bot match. The platform would then connect to an AI generator that assigns an appropriate playing strength and creates custom, in-game chat personalities matching the character.How the feature could work:Name your opponent: Type any name into the custom bot field.Dynamic AI difficulty: The AI generates an estimated Elo rating fitting the persona or style.Interactive bot chat: The bot uses AI to supply dynamic, humorous, or characteristic chat lines during the game, similar to the comments made by Chess.com Bots.What do you all think? Would you play against custom bots generated by an AI, and who would be your first opponent? Let me know your thoughts below!***This post is written from AI, but the idea is mine.***

I dont know if this is just a me thing, But when I first discovered achievements for a game such as chess, The idea intrigued me and I loved it! But after beating most of the possible ones I feel like there’s so much more to be done. So I’d stand by the idea of adding more achievements to chess.com!

I went to a profile and they joined 18 days ago. But their streak is 20. How is that possible?

I believe that we should have that satisfying brilliant on daily puzzles just like on regular puzzles. It’s a pretty simple Idea, and not having a brilliant pop up annoys me.

When I try to invite more than 750 people through friends or clubs, it doesn’t register through or it just invites a little bit at a time.

What the heck is this, I somehow got 5 great moves within the span of 10 moves. Here are the pics.

Unfortunately chess.com keeps freezing for me, and it happens on a really high frequency. It just happens twice in the last 15 minutes and I can’t click on anything but if I refresh it still doesnt work so I have to close the tab and open another one. Is this because of beta or just chess.com malfunctioning in general? Because I only joined beta for the bot event so if the freezes are mainly for beta people then i’ll probably leave beta.

I went into chess.com around 3:00pm EST earlier and there was a new homepage layout but when i enterd at 5":00 it was normal again what happened?

I have realized that whenever I play a bot in a bulletgame, when I premove many times the bot glitches and does not move and runs out of time. Is there a way to fix this?

bug irrelevant messages are stuck with this error but the comment is being posted

So i’m putting my game into analysis, and I see that my flag is not Macao, it’s China (PRC). There is a difference between the two of them and there are different flags, so why does it pop up as china when I analyze my game? This is ridiculous.

I think someone already brought this up, but what do you guys think about having a chess.com classical chess, I think it would be really neat to be able to play online classical not just on lichess, but also on chess.com.

if Duolingo partnerships comes back ?