Forum

Edited 10/8/21 In recent weeks the volume of posts to the beta forum has rocketed. The purpose of the forum is to report bugs and provide feedback with regard to the Beta version. The Chess.com staff need to review each post. As responsible members of the Beta community each of us should do our best to:1. Minimize duplicate topics by: a. Checking to see if there already is a topic. (see item 2) b. Not posting multiple topics, instead post a comment2. When posting a topic provide a clear concise Topic title so readers can accomplish item 1a. Far too many times their is a topic of just "Bug". This is doing a disservice to the Chess.com staff and the Beta community. Fix unclear topic title and topic message body via the Edit Forum Topic button:3. Include screen shots and or links to the game or page in question to make reproducing/confirming the issue easier.4. Don't hijack the topic with off topic comments or snarky/half-witty comments.5. Be considerate, There are young members and members where English is not their first language. Criticizing their grammar or spelling is not adding any value to the discussion.6. Help the Chess.com staff by reducing the posting traffic by asking yourself "Do I have a comment that adds value to the discussion?" If no then don't post.

Beta Team!    Making sure that our dev team has all the correct information can dramatically lessen the amount of time required to fix bugs. To that end, please use the following template when submitting bug reports to Jira/Usersnap.    Bug Report Form: Overview:  Give a brief overview of the bug or suggestion.  Environment: List relevant browser, operation system, app version, device type, etc. Also add relevant username/profile links, game links, tournament ids etc.  Steps to Reproduce:  Give very specific step by step instructions for recreating bug even if the steps seem stupid. Include screenshots or video to insure there is no ambiguity.   For example, don't say, "Step 1. Sent 1 minute challenge" instead say, "Issue 1 minute challenge from post game modal after having finished another game." Result: Give detailed explanation of what happens as a result of the steps you listed above. Provide screenshot or video to demonstrate bug exactly.  Expected Result: Provide what should have happened instead of the bug, even if it seems obvious.    Use the template below. Simply Copy Paste it in the bug report pop up: Beta Bug Report  Overview:   Environment:  Steps to Reproduce:   Result:  Expected Result:  Chess.com always happy to recieve feedback, especially when you encounter bugs or when features don't work as well as you expect. Though, we do ask that you keep your feedback respectful both in bug reports and public forums. Abusive behavior may result in removal from Beta club.  Thank you very much! Your feedback will help greatly! 

Since we are the beta tester is it possible to have the premium for free ? Because without that we cannot try the full chess.com and all features

I heard several ppl saying that they cannot post forums. Among them, @YouUnderastimatedMyPower and @Sparkles_the_Destroyer

When analysing the game in game review - are there suggestions of recommended lessons concerning mistakes made during the game reviewed? It seems to me that in the past there were, but now?

I have recently completed every chess.com lesson for the first difficulty (the easiest one) but I never received the award. I have tried contacting support but they told me that it is currently impossible for chess.com employees to manually unlock achievements for a member due to manual unlocks being paused. Does anyone know how I can still attempt this achievement or when manual unlocks will be resumed?

if Duolingo partnerships comes back ?

recently in a forum post I included a game which is imported through the board like this : however, after I had finished the forum, I tried to edit it and add more stuff, but then in the edit, I could see the chess board I have already put in the forum and it disappeared once I clicked finish editing pls tell me what happened and pls fix this

So there is this person and they sent me a message, it says the message was sent 20 minutes ago, yet when I went on their profile it says they were last online 4 hours ago. Also they were posting notes in clubs that are currently sent 3 minutes ago and just now, yet their profile still says last online 4 hours ago. This doesnt effect me but I'm just reporting a bug/glitch

When I invite, it doesn’t even go through or just invites a little at a time.

Whaaat? And it’s not just here, it is all over the Games Database

Hi guys, hope everyone is doing well.Im in this club called star_wars_fans thats having this arena challenge called war of the stars.And most of the clubs in this event are “Chess on planet *planet in solar system*”whats weird about this though is most of the clubs have 1 or zero members, when i click on the members list of the clubs with 1 member, no one pops up, and i joined one of the clubs out of curiosity and didnt become the owner. They all seem to have been created on febuary 2nd of this year. So im just wondering whats going on, if its a bug or im just dumb. Heres links if anyones intrested Chess On Planet Mercury - Chess Club - Chess.comChess On Planet Mars - Chess Club - Chess.comChess On Planet Jupiter - Chess Club - Chess.comChess Club Members of Chess On Planet Venus - Chess.comChess On Planet Earth - Chess Club - Chess.comChess On Planet Earth - Chess Club - Chess.com

i love to take care of my profile appearance in all of my social networks, chess.com included aaand i think being able to add a song to a profile adds a new layer of personal touch

Hi everyone! I have an idea for a new feature that I'd love to share with the community.Imagine if you could type the name of anyone (like "Elvis Presley" or a fictional character) into a form before starting a bot match. The platform would then connect to an AI generator that assigns an appropriate playing strength and creates custom, in-game chat personalities matching the character.How the feature could work:Name your opponent: Type any name into the custom bot field.Dynamic AI difficulty: The AI generates an estimated Elo rating fitting the persona or style.Interactive bot chat: The bot uses AI to supply dynamic, humorous, or characteristic chat lines during the game, similar to the comments made by Chess.com Bots.What do you all think? Would you play against custom bots generated by an AI, and who would be your first opponent? Let me know your thoughts below!***This post is written from AI, but the idea is mine.***

When you are playing the endgame drills the times dont save

it would be nice if there was a challenge where chess.com users need to play to earn rewards and as it will be a limited time mission , people will start to play matches. rewards will be like custom confettis, a flair, custom badge ( not a flair, just a badge for the specific time) boards and pieces. even they get a custom background on their email. this will encourage players to play in chess.com more than being offline

I tried to edit an old forum post of mine with a bunch of hyperlinks using the new Beta document editor toolbar. Unfortunately, that somehow triggered it to insert a bunch of JSON code making the post unreadable. It says {“type”:”doc”, etc. I left Beta, and could edit the document fine.

if chess.com collabs with Fortnite / epic games

why panning doesn't work normally on phones??(at least for me)