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Avatar of PylypenkoRadomyr

Chess.com support pay attention!

I saw a bug today. When I'm on the computer, I want to vote on the computer, then I can't immediately see the comments.

After I reboot I can see the comments but I can't vote (if I didn't vote).

Avatar of SamCopeland

Hi @PylypenkoRadomyr, can you submit a ticket with the "?" in the bottom left? That will make sure the right people see it, and they will be able to see basic information about your browser that is really helpful for fixing the issue.

Avatar of PylypenkoRadomyr

The player of the national team of Ukraine also had such a bug, he wrote: Translation:

"I had another glitch with the application chess.com under android, but partially similar to your description. I was told to completely delete the cache and application data, then delete the application itself, and then select the option to install a beta version of the application in the playmarket, in which everything is already fixed. Hardly it will help now, but try, and suddenly. happy.png"

Avatar of jdcannon

Can you provide a link to that vote chess match as well please?

Avatar of PylypenkoRadomyr

https://www.chess.com/votechess/game/128246

Avatar of jdcannon

Did you already manage to vote? I logged into your account to view that issue, but it appears you already voted. 

Avatar of PylypenkoRadomyr

Yes, I voted today (couldn't yesterday).

Avatar of jdcannon

Okay. Let me know if this happens again and I will look before you vote. 

Avatar of PylypenkoRadomyr

Okhappy.png Thank you!