"Chess.com Beta has a new topic" - announcement glitch?

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Avatar of Jonani

"Chess.com Beta has a new topic" - announcement glitch?

This just started happening today.  Not sure if this is just happening to me or others as well?  This has only been happening to me with the Chess.com Beta group, no other groups I have joined (6 total) have been affected.

 

Whenever I click on the new "announcement" from the Chess.com Beta group to see what is new or click the "X" to delete the notification on my profile (top left corner), after refreshing my browser, the the notification reappears right after.  In place of refreshing my browser, if I go to any other part of the chess.com website, the "new notification" announcement reappears within seconds of deleting it.

 

It is not a huge issue by any means, especially compared to other fixes being worked on throughout the site, but it does get rather annoying when it is constantly there and won't go away.

 

I tried turning off all notifications in the Chess.com Beta club settings to no avail.  The message kept appearing.  

 


 

 


Avatar of rcu_21

i've seen that in other clubs before

Avatar of Trexler3241

https://www.chess.com/clubs/forum/view/chess-com-beta-has-a-new-topic

https://www.chess.com/clubs/forum/view/the-new-topic-bug-again

Avatar of Jonani

@Trexler3241  Thanks for posting the earlier forum topics you created regarding this same issue.  I was not aware that it had already been brought up.

Avatar of Jonani

@rcu21  Thanks for mentioning using the "clear all" function in the thread below.

https://www.chess.com/clubs/forum/view/the-new-topic-bug-again

This worked for me!  happy.png

Avatar of Typewriter44

this is happening to me with a different club

Avatar of rcu_21
Jonani wrote:

@rcu21  Thanks for mentioning using the "clear all" function in the thread below.

https://www.chess.com/clubs/forum/view/the-new-topic-bug-again

This worked for me! 

glad to hear it worked happy.png

Avatar of Jonani

@Typewriter44  Try selecting the "clear all" option.  Worked for me.

Avatar of Typewriter44

yes but sometimes overnight when i wake up i have 20-30 notifications and I'd have to wait until I'm done with all of them

Avatar of Jonani

I see that you have joined 24 clubs.  Only other suggestion I can think of is to limit what type of notification and how many you get from each club.

What I do for myself is go through each notification individually and then at the end if there are any that won't go away, that's when I will use the "select all" feature.

The only club I have had this problem with is the Chess.com Beta group.  No others.  I have only joined 7 clubs though, so I probably do not get nearly as many notifications as you do.

Avatar of jdcannon

This one drives me crazy. We are working on it. I am sorry

Avatar of Jonani

@jdcannon  No need to apologize.  There is always something "in the works", either to be fixed or implemented as a new feature.  Any good business always goes through periods of growing pains and restructuring.