Club Redesign: Five questions to @jdcannon

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Avatar of Tournamentix

After learning that the "Highest Rating" list has been intentionally developed to a decorative element (#782, #802 and #811), which isn't any longer functional for its previous and regular use to prepare daily matches ..., I've remembered having seen this already yesterday:

What was the TOP Players list for daily chess, is now based on those ... normally not so many ... live matches, which clubs have played in the past. Screenshot is from the Earthlings United: They have played or are playing more than 800 daily matches since 2017 and get now a Live match players list, which shows those of their actual members, who have participated in our 19 live matches ... back in 2018 and 2019. Sound innovative, doesn't it?

For me this looks to be another intentional created element to reduce club admins' abilities to manage daily matches.

As there are several of these intentional created difficulties, e.g. with still voided player start pages, incomplete shown information on club pages and steadily disappearing tools for club admins ... it looks to be possible, that club redesign isn't only an attack on the diversity of our clubs ... it also looks to be an attack on daily chess as main club activity, doesn't it?

Avatar of Tournamentix

Until now, disabling a club only interrupts the link to club's start page: Is it really intended to make disabling a club an irreversible action, which will delete all club information?

If so, this doesn't sound like a wise decision: There are a lot of examples of re-enabled clubs, which had some temporary difficulties and could be easily set up again ... either with the same owner changing their mind or by re-enabling them and passing them to a new owner.

Avatar of Martin_Stahl
Tournamentix wrote:

Until now, disabling a club only interrupts the link to club's start page: Is it really intended to make disabling a club an irreversible action, which will delete all club information?

If so, this doesn't sound like a wise decision: There are a lot of examples of re-enabled clubs, which had some temporary difficulties and could be easily set up again ... either with the same owner changing their mind or by re-enabling them and passing them to a new owner.

I don't believe that message is accurate. It's just that it can't be reactivated by members. I'll have to see if I can remember my test deleted club name and verify.

Avatar of Tournamentix
Martin_Stahl wrote:
(...)

I don't believe that message is accurate. It's just that it can't be reactivated by members. I'll have to see if I can remember my test deleted club name and verify.

.

As the text "This is an irreversible action. All club information will be lost." is newly added, how serious would it be assuming that Chess.com is intentionally creating some hot air? And what can Chess.com achieve by presenting wrong information as a new feature towards a better user experience?

Would be great to read some clarification and best to get confirmation, that nothing has changed and the new element simply will disappear ... as it looks to be for most of the other rushed modifications to a well working and nearly bug free club design as well.

Avatar of Tournamentix

Referring to my previous comment #829:

Just saw this version of a TOP players list:

.

For me there are two interesting details: TOP Players list looks to be intentionally coded to use daily matches only in the event, that live matches aren't available, This club (100 members) has never played a live match. As they have 88 completed matches the shown information doesn't still doesn't have any value.

Went back to the club and opened the detailed, which has been "updated" in the meantime:

Avatar of al2fresco

Another ridiculous fault/ change …. When you look at your teams upcoming events, it shows how many of your own players are registered, but not how many the opposition has, meaning you have to keep clicking on it to see if the opponent is strengthening their lineup. ALSO , in ongoing games , it shows the latest score, but where it says “ players “ it gives a number which you would think is how many a side it is , but no , it’s how many players of your team registered for the match . So for example you see a latest score shows you lead 4-3 and players 59 , you think there is a long way to go , but it is actually 4 a side . Ridiculous!!!

Avatar of Tournamentix

Just a sidenote concerning member lists: Today long time inactive members are shown with June 8, which looks a wrong calculation instead of a concrete information. Probably related: "Least recently active" and "Least active" list both show some ranking without sense. Would be great to create a de-prioritized note, which can be put to all those others "to be fixed one day".

More general: Where we need options, they risk to be taken away. Where we still have options, they have less and less content: What an unexpected improvement towards a better user experience.

Avatar of Ximoon

Oh now I understand this inactivity wrong date, it's just the 90 days thing. And yes, that information is not useful, once again, to find really inactive players in my clubs I had to script it.

Avatar of Kookaburrra
Tournamentix wrote:

Just a sidenote concerning member lists: Today long time inactive members are shown with June 8, which looks a wrong calculation instead of a concrete information. Probably related: "Least recently active" and "Least active" list both show some ranking without sense. Would be great to create a de-prioritized note, which can be put to all those others "to be fixed one day".

More general: Where we need options, they risk to be taken away. Where we still have options, they have less and less content: What an unexpected improvement towards a better user experience.

I noticed that. Inactive member dates have been wrong for a while. I think they used to show March. Now June.

Avatar of Tournamentix

@Kookaburrra: Quite possible, that this lasts already for months now. Just noted it to see it perhaps added to one of their lists.

Do I have already noted ... having seen a recent comment about a still existing bug, which has been mentioned by @jdcannon as "ticketed" more than 1,400 days ago ...

Even longer it's known, that hiding content of club and league admins (while being muted) creates completely inappropriate and uncomfortable conditions for club and league members ... without any action ever taken to implement a better approach.

Avatar of Kookaburrra
Tournamentix wrote:

@Kookaburrra: Quite possible, that this lasts already for months now. Just noted it to see it perhaps added to one of their lists.

Do I habe already having seen a recent comment about a still existing bug, which has been "ticketed" by @jdcannon more than 1,400 days ago ...

That worries me that problems don’t get fixed. I am hopeful some of these problems will at least. We didn’t ask for a new club redesign. (I didn’t anyway).

Avatar of Tournamentix

There a two different options, how private clubs are shown: Without being a member, either I can see only the "About club" page or the member list and leaderboard are shown as well.

Don't see any corresponding option in the club settings: How can I check the actual situation for my clubs? How can I change this, if it doesn't fit any longer?

Avatar of al2fresco

If we get a challenge from another team for a match , we now can’t check out the opponent, all we can see is how many members they have , no details of their average rating, or access to see their matches, to see if it’s worth accepting the challenge. Basically we are running the team blind .

Avatar of Tournamentix

@al2fresco: You're right, this is one of many new difficulties at the place of ameliorations.

Luckily you've a workaround: Club events are still public, they're only hidden temporarily (at least with some luck): That's the "club events" page from my Earthlings United: https://www.chess.com/clubs/events/earthlings-united

Probably you don't have access to our events from the main page and can still see them with the above link as the content is intended to be public. If you're on a clubs start page and replace "club/" in the URL with "clubs/events/" you should be able to check this in other private clubs as well.

Not sure, if there is still a workaround to see the average rating of club members. Perhaps someone other knows ...

Avatar of al2fresco

Thanks for that Bernd.

Avatar of surfsnook

Yes, when I am challenging another club, or accepting another club's challenge, I need to see their current matches to learn how many players they bring to a match and at what strength. I don't want to create a match where my team will have 100 players and my opponent will have 7, nor do I want to play a team that regularly brings 10 players rated over 2000 to a match , when I may struggle to get 2. This team match information has always been easy to see and very helpful. Why did they take it away and hide it?

Avatar of MasterMatthew52
surfsnook wrote:

Yes, when I am challenging another club, or accepting another club's challenge, I need to see their current matches to learn how many players they bring to a match and at what strength. I don't want to create a match where my team will have 100 players and my opponent will have 7, nor do I want to play a team that regularly brings 10 players rated over 2000 to a match , when I may struggle to get 2. This team match information has always been easy to see and very helpful. Why did they take it away and hide it?

Laat we heard, they are adding it back

Avatar of Tournamentix

Not sure, what I can do with this information. Let's check:

Thought until now, that clubs participate ("play") only in club events, which is the new term for live matches, daily matches, vote chess games and Multi Club Arenas, is this right so far?

By checking with the "past events" lists for different activities, it turns out, that the six events, which aren't "Team Events" have been internal Swiss System Tournaments. As far as I can see they – and internal Arenas as well – shouldn't be counted at all: Finally the club has "played" 956 club events, is this right so far?

Following pages show 768 completed (!) daily matches, 51 vote chess games and 19 live matches. These events have been played by the club, right? 118 events are accepted challenges to Multi Club Arenas, which doesn't look to be comparable at all, does it?

Having played 768 daily matches and have won 432 of them gives a useful information, while have accepted 118 challenges to Multi Club Arenas and have won 0 of these Arenas doesn't look to be similar useful, does it? Why should both be summed up?

"Average participation" looks to be calculated with numbers from live matches, daily matches and vote chess games. These numbers for different activities are surely useful. What's the intended value of an average calculation?

Have read this already several times in redesign forums: For clubs live matches, daily matches, vote chess games and Multi Club Arenas are completely different and independent activities. Members participate in one or some of them without being interested in others. If they needed to be put now on one events' page (for some still unknown reason), please stop at this point.

After having spent some time with this "all events" presentation, my summary is: As useful the information on the filtered pages might be, as decorative, unnecessary and even misleading it looks to be in its "all events" presentation. Have I missed something?

Avatar of Tournamentix

Two more less important remarks: In the first screenshot the "More" button is missing, which hides in this case e.g. the copyright information about the avatar ...

... and this particular feedback: Club admins, who desperately throw arrows to the tiny "More" button, which efficiently hides general information from admins to club members:

On the other hand there are too many active "Join" buttons. None of the shown live events is open for registrations (and it's bye the way similar for daily matches with rating ranges, which doesn't fit with my rating, they always show active buttons as well):

Avatar of Tournamentix

Fun fact: These are a few of the last comments to the first announcement about this month's special events in the famous King's Clash Royale Club (which likely were the reason for all the hurry to release club redesign):

Chess.com's targeted and prioritized audience does not sound very enthusiastic about this month's special events, do they?


Update: The content of the second comment has been entirely "removed" in the meantime.