Daily Chess Analysis Button Not Working

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Avatar of havelock3

I just tried to go into analysis mode but while the chess board color did changed the board was not actually in analysis mode. 

 

Here is an image of the board before I clicked on analysis:

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And after I click the button:

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Happens on all games. 

Avatar of erik

 I cannot replicate. Let me look deeper...

Avatar of erik

Also, if this is preventing you from playing, please leave the Beta group until we get it resolved. Thank you for your report!

Avatar of havelock3

Does this help: When clicking on the analysis button the following exception occurs:

 

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Avatar of jdcannon

This should be fixed now; are you still having trouble? If so please let me know! 

Avatar of havelock3

Still experiencing the same behavior. I cleared my data cache and reloaded the page but I still get the JS exception. I'm using Google Chrome Version 60.0.3112.113 (Official Build) (64-bit) on OSX V10.12.6 (16G29). 

 

However, It does work fine using Chrome on my iPad. 

Avatar of jdcannon

Very strange, we are using the exact same browser and its not happening to me there. :/  I'll keep digging. 

Avatar of MartynChamberlin

Hi havelock3, this problem should have gotten addressed in a deploy a several hours ago. Sorry you're still experiencing this! This is the game that's causing this problem, correct? https://www.chess.com/daily/game/171971142. When I go there in Chrome it looks fine to me. Have you tried accessing it in a private browsing session? Does it work there? 

Avatar of havelock3

 I'll try the private browsing option but to be clear this happens on all my daily games. Also, not that this is related but my board appears shrunken now:

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Avatar of havelock3

It does work in private mode!

 

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Avatar of havelock3

Working now in normal mode, but still have the boardsize issue (but not an issue in private mode):

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Avatar of jdcannon

Are you able to resize board? 

 

Here is a screenshot to show you how to resize the board!

 

Avatar of havelock3

Sorry yes I can resize it and it works. Strange thing is that I've never manually resized it in the first place. 

Avatar of havelock3

FYI, my board resized itself again:

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Initially the resize button didn't work but eventually I managed to get back to the correct size.

Avatar of havelock3

Ugh, it keeps resizing to fullscreen... oh well.

Avatar of jdcannon

Sorry bud  We are working on it!

 

I hope we have a solution very soon!