Daily Game doesnt load board

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Avatar of skellem20

Hi,

 

My daily game board doesnt load anymore. 

https://www.chess.com/daily/game/187357656

The board appears none of the pieces appear. I've tried from multiple browsers cleaned out cache and nothing help anymore, the only way to access is via phone app.

Do you understand the problem?

 

Thx,

Skellem

Avatar of RainPiper

https://www.chess.com/clubs/forum/view/games-do-not-load

Avatar of quietwizard

Did you reload?

Avatar of jdcannon

Can you let me know what browser you are using?

Avatar of skellem20

Yes, I reloaded. And used incognito window.

I tried in 2 browsers:

Google Chrome is up to date
Version 64.0.3282.186 (Official Build) (64-bit)
 
AND
 
Safari
Version 11.0.3 (13604.5.6)
 
Thx,
Skellem
Avatar of skellem20

I also cleared all history in normal browsers.

Avatar of skellem20

I cant believe it. It was like that for the last few days, now its working , did you make some fix?

Avatar of jdcannon

I am not sure that anything changes in the time you report originally until the time you reported it was working. Sometimes computers are wonky. Glad its working for you. 

Avatar of skellem20

Ok, thx. If it happens again do you want any particular debug info?

-skellem

Avatar of jdcannon

Screenshot + browser info is a good start. 

 

If you could tell us how you got to the page that they turned blank. For example, you clicked an alert to get there or have a book mark to a speciifc game. 

 

Also helpful to know what theme and piece style you have.