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Double bug costing me points

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Avatar of MuzopCanWin
MuzopCanWin
Nov 5, 2025
0
#1



1.  I was on a 12 game win streak so i should now have gotten 13 but it gave me 11 for some reason. Of course i can't prove that cuz there's no puzzle battle history
2. I should have gotten 31 x 11 = 341 points considering an 11 win streak according to https://support.chess.com/en/articles/8708930-what-is-puzzle-battle-on-chess-com
but I got 31 x 10 = 310 for some reason. HELP

Avatar of MuzopCanWin
MuzopCanWin
Nov 5, 2025
0
#2

@Martin_stahl

Avatar of MuzopCanWin
MuzopCanWin
Nov 5, 2025
0
#3

As you can see(from the season points) this is the next game i won and my streak remains same also i still got 10x points

Avatar of RIDHAM2016
RIDHAM2016
Nov 7, 2025
0
#4

I have also expercinced this 2 times, on a 11 and 12 streak

Avatar of MuzopCanWin
MuzopCanWin
Nov 7, 2025
0
#5
RIDHAM2016 wrote:

I have also expercinced this 2 times, on a 11 and 12 streak

Why is this forum being ignored