Game Analysis - cannot save previous analysis?

"I just clicked 'Load Previous Analysis' in https://www.chess.com/analysis to bring up the 'Save' button."

*compliments from GM Max Illingworth (I asked him for help and he couldn't save a game analysis either and suggested I contact support).

Not sure if I am doing something wrong but, I cannot "save" the analysis?  Tried this using two different browsers.  Oddly enough, the "save" feature showed up in Opera, but not in Firefox when I went to the exact same screen (not sure why).  Versions I'm using are Firefox 66.0.3 (64-bit) and Opera 60.0.3255.27.  See screenshots below.

I am trying to get the "Second Opinion" achievement, but have had a hard time trying to find out "how to" get it.  I have referenced the following two forum posts regarding gaining achievements and still am having trouble with it.

Chess.com Achievements (and how to earn them)

https://www.chess.com/blog/joshchessonline/all-chess-com-achievements-and-how-to-earn-them

 https://www.chess.com/blog/TheRealDiamondGenius/chess-com-achievements

Second Opinion Achievement

Firefox browser

Any suggestions - to get this achievement badge and also how to properly save a game analysis - are much appreciated! 

Yes; I've never gotten the second opinion achievement either, though I've analyzed many games

Hey all. We need to fix this. It's a ticket!

@erik  Thank you!