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How do you punish this?
First: block that person.
Second: report him too.
Third: you have an option to disable game chat also.
For those who want to get on with their chess and their games - disabling game chat is a good way to go.
For those who want to chat - ...that's something else.
Some don't realize if there's a desire to discuss the game afterwards with your opponent - or both of you would like to discuss your game after ...
there's something called pms. Also called dms.
A chess.com feature.
Meaning private messages. Direct messages.
Please don't publicly post abuse. As mentioned, use the report option or open a ticket directly with support and attach your screenshot.
https://chesscom-support.paperform.co/
If you need help, please contact our Help and Support team.
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