How to Leave Feedback on V3

Thanks so much for your help testing Chess.com V3!

If you want to report a bug or something annoying, please click on the "Send Your Feedback!" button. That will automatically enter it into our bug system. 

If you want to just make a recommendation or a suggestion or share an idea, you should do that here in the forums! 

But again, PLEASE use the "Send Your Feedback" grey button for bugs or problems. 

Thank you! We are making a LOT of progress with your help!

I'm hitting that button frequently.  It's hard to tell the dividing line between intentional, unimplemented, and broken.  I'm sure you'll let us know if it gets to be too much.  

I noticed a "bug" with the feedback button.  If the element you want to report a bug on is a tooltip, moving the mouse to the "send feedback" button makes the tooltip fade.  Is there a way to trigger feedback mode without mouse movement?  Maybe a hotkey, for PC users?  Not sure what you'd do for a touch user, other than maybe a multi-touch.

That usersnap thingy for feedback has just infuriated me immensely. I marked up a bunch of things in the window, made a couple of notes, then decided to resize the window before submitting the feedback and poof -- everything was gone (Safari under OS X, if this matters).

AAARRRRGGGGHHH!!!

Whenever I click on the "Send Your Feedback" button, it just disappears, nothing happens. 

So, am I supposed to see a pop-up window when I click on Feedback?

It can be done. Enclosed 'before' and 'after' screencaps. Incidentally, image insertion does not seem to work in V3 -- I used V2 for this...

Would it be possible to receive confirmation emails for submited bugs and annoyances, including a copy of the submitted screen capture?  I've filed a number of them, and now when I run across something I can't remember any more whether it was already reported or not...

I don't use Windows at all, but when testing UI (a part of may real day job), I tend to click on anything and everything that appears as if it could control something.

Here, I managed to issue a game challenge somehow in the process, despite never seeing a proposed challenge or confirming it. Still not sure how to reproduce this ... .

It works on Internet Explorer, but not on my Google Chrome.

If you have popup windows disabled, that might be the cause.

I had an issue exactly like what you're mentioning with the contact support link, when they went from homegrown support pages to contracted pages.

I had the exact same problems as you with the board themes. They stayed in V2.

Regarding popups, there's no sign anything has been blocked  but I'm sure it has to be some of my security software.

Something they probably want to fix... I also notice that in tactics trainer, when I make a comment, it shows up randomly somewhere else.

{EDIT} Here it is.

So I typed in that in the box thingy, [side note: If you click post, it skips to the next puzzle immediatly.] then took a snapshot. Then I go to v2, go to the "recent comments" section, and click the puzzle that I posted on. I got this:

[Another side note: Incidentally, I also failed the puzzle on the screen before. It's quite difficult, as well. LOL. Not sure if this is a joke on erik's part haha.]

So yeah, tactics trainer has a few bugs. Another one is this one:

Ok, here there are two things. Firstly, I found that usersnap works terribly with bad connection, because I found that it just loads and loads and loads but doesn't do anything. Also, quite amusingly, the "224.4%pass rate, and you can't see it, but I used 95 secs to solve, but average time is 25 secs, and I got 99%. Kinda funny.

The send feedback button no longer works for me...I get a "referrer-API key is no longer valid" message.  Also, how do you play games in V3?  After I select a time control and select Play it tells me that the feature is temporarily disabled...It's been disabled for me for a week.

The feature is not disabled (just) for you. It's disabled for everyone. The v3 website is in Alpha and it should be treated as such.

We are looking for good feedback from our users. A large majority of it has been absolutely wonderful! Features will come on-line when they are ready and we need some user feedback.

So when I give feedback and say the send feedback button doesn't work the response is "The v3 website is in Alpha and it should be treated as such." and "We are looking for good feedback from our users. "...? 

He's referring to the "Play" feature.  The usersnap feedback is working for me on Chrome; what browser are you using?