Only the games on my move were paused
HUGE BUG
Only the games on my move were paused
It will be like that
I too had same experience
You have platinum membership, shouldn't games get put on vacation automatically?
Were these in no vacation tournaments or matches possibly?
I just spot checked a few of your daily games that you lost on time. They were all in No Vacation tournaments.
You have platinum membership, shouldn't games get put on vacation automatically?
Were these in no vacation tournaments or matches possibly?
No
Vacation was turned on in games where he has to move
He was timed out in the games where his opponent has to move
Check the games in his Daily record that were lost on time. They are all non vacation tournaments. Take a look for yourself
Check the games in his Daily record that were lost on time. They are all non vacation tournaments. Take a look for yourself
Then
Please take a look at Comment no. 2
What you said is right OK I Agree
But please take a look at that
I have no way of knwing what games were on his opponents move when he turned vacation on.
What we /do/ know is that the only games that timed out were non-vacation games. These must be the games being complained about here, right?
It seems that OP forgot that some games were in non vacation tournaments, Not a bug, just a mistake by OP
You do have to be very careful in tournament play, always check whether or not its a none vacation mode
You do have to be very careful in tournament play, always check whether or not its a none vacation mode
Yes
Can you post a link to a game where this happened?
I see several games you lost on time: For example this one:
https://www.chess.com/daily/game/220416728?username=molybdenum8
However, if you check the tournament page for that game you will see this:

This appeared to be the same issue for all the games I saw of yours that were lost on time recently.
If you need help, please contact our Help and Support team.
I had vacation on for my daily games because I was leaving for a bit. Some of the games were on my opponents move when I turned vacation on, but I lost on time after they moved. I lost so many games because of this bug and I need my Elo points back please