loading chess.com says no games

Overview:  When I open Chess.com it says no games in progress, but I have several. 

Environment: Macbook, safari, latest version of Java. 

Steps to Reproduce:  Load chess.com login and the top line says, no games in progress

Result: no games shown, if I select the pawn at the top tight, it then shows all my games as normal. 

Expected Result: to show the games i have in progress

Its not stopping me from playing, but i thought you should know.

Regards

Dom

Idk

Sorry

Chess.com doesn't run on java anymore.

ok thanks, but the problem still persists. 

Idk

whats ldk?

You mean what does it mean? It stands for "I don't know".

oh i see, thanks

When you open Chess.com and it shows no games in progress what URL are you at? 

Can you post URL here? 

Home - Chess.com which is my shortcut in Safari that maps to https://www.chess.com/home

I have a screen shot 

Thank you! Will look into it. 

Thank you, like I say its not urgent as I click on the games and they appear immediately. 

It appears to be working now. 

Thanks.

Its doing it again, all the same details. 

Steps to Reproduce:  Load chess.com login and the top line says, no games in progress

Can you give me the exact URL you are going to here?

Its the same as above.

I can produce it by logging out of Chess.com then exiting Safari, Mozilla.

I load Safari, I have saved icons, I select Chess.com which is a shortcut to chess.com/home and I get the above. Although my credentials were saved. 

I have removed my credentials and its not happening. although it appears to default to chess.com/daily and not home. or a long URL with my cred in the URL eg, ?user=Domk. JSON/API type thing. 

I am getting this quite a lot..

Macbook Pro 16Gb RAM, AMD Radeon R9 M370X 2GB Intel Iris pro 1536Mb

MacOS High Sierra Version 10.13.3

Safari version 11.0.3 

chess.com URL : Home - Chess.com , credential request, saved details (cashed) click to login

Regards

Dom

Does this happen to you regularly? If so, can you perhaps get what is called a HAR file?

Here are some instructions how: https://toolbox.googleapps.com/apps/har_analyzer/ 

I recently had this happen to me once, but haven't been able to do it again.