New App

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PBK_Studio

I just updated the android mobile app. None of my current games show up, the lesson page is blank and I get an unknown error code message on play, puzzles, and lessons.


Danthedude67

I would suggest to uninstall and install again,if still it doesn't respond,then play in the internet.

PBK_Studio

Few more screen shots of pages not working



Danthedude67

Do you have a computer?if you have,play in that. 

PBK_Studio

Uninstalling and reinstalling seems to have fixed it. As for just playing on the internet, the whole point of this post was to post potential issues with the new app. I know I can play on the internet, that's not the point of this post. 

Danthedude67

Ok.Ask @erik.

Danthedude67

Contact Chess.com Support 

Danthedude67

dont ask him as he said not to ask him about this.

erik

Thanks! Lots of things we are working on right now. And no, please don't contact me directly

jdcannon

Even I have to schedule an appointment though Erik's secretary if I want to talk to him. 

mbereobong
jdcannon wrote:

Even I have to schedule an appointment though Erik's secretary if I want to talk to him. 

Haha!

notmtwain

After the install/reinstall thing, it seems to be working well!

I tried Puzzle Rush successfully and played a few games.  I ran the post game analysis. That seems to work too.

 

DerrickNY

Puzzle Rush works awesomely -- faster than on iOS. I hope we can get custom themes back while in beta (no customization at this point in the new version, it's disheartening).