Not able to move pieces when solving a puzzle in the course

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Avatar of EdnaMauve

Hi there.

I have been working through some free and some paid for courses a couple of hours a week, and making some progress. Today I logged in and started where I left off on Everyone's First Chess Workbook and I can't move any of the pieces to complete the puzzle.  Its is the same for all the courses I have.  I also tried Review All to see if some random puzzle would work but no joy there either.  

Just to be clear, I'm on web version on a laptop using the built in key pad. The cursor moves but it doesn't register selecting a piece.  Cant select or drag a piece,  doesn't show the moves, can highlight the Hint button by moving the mouse over it but can't select it. Same with Forward and Back button. If I click on the three dots in the bottom left corner I can move pieces in the Analysis Board or Play against Computer.  Obviously I don't want to do that as it tells me exactly how to solve the puzzle and it doesn't record any progress.  No problem anywhere else on chess.com. I've solved the Daily puzzle and been playing my games without any issue, its just the course puzzles.  

Avatar of TheStrategicMaster1

everyone is experiencing it

Avatar of napoleontheseventh

Support should at least acknowledge the problem.

Avatar of Martin_Stahl

There's a fix being pushed out and should be available soon.

Avatar of napoleontheseventh

Thank you. Lost my time with chessica.

Avatar of Martin_Stahl

Should be working now

Avatar of napoleontheseventh

Yes thank you. Working again.

Avatar of EdnaMauve

Yes it’s working now