Hello, today, something very frustrating happened to me. I am not sure if it’s a bug though. Anyways, I tried to review a game from a member that asked for help in a forum (Not by gamereview). I made some comments on some of the moves, showed some variations and did some arrows on the moves to show threats, ideas, better moves etc. Just when I saved the review in my collection (Or library, as it is more likely to be called in english on chess.com), I noticed that I had a writting error on one of my comments. I corrected it and saved the analysis again in my collection and also made a copy. I refreshed the page and noticed that the writting error was not fixed for some reason. So I tried to correct and save it again. I did this a few times now, with Auto-Save on the collection and without it. I also used different methods like refreshing the page or just leaving the collection and opening it again. And in both cases, it didn’t applied the changes. And then I also noticed that ALL my arrows and markings I made were gone! I did a few arrows and markings again and tried it again. And the same thing happened again!
My suggestion is simple but important: I really hope this will get fixed. Not only the saving-issue I described but also the disappearances I mentioned. I want to give members the best help I can, but this isn’t possible without arrows since visualization is often critical for beginners to understand certain moves / ideas / threats. Beeing able to save a game with all its analysis, including arrows is essential to me. And I value proper grammar.
Did anyone else experienced this issue? Do you know how to properly apply the changes? I appreciate any help!
And to the staff: Auto Save should save all changes please. Not just different moves.
Hello, today, something very frustrating happened to me. I am not sure if it’s a bug though. Anyways, I tried to review a game from a member that asked for help in a forum (Not by gamereview). I made some comments on some of the moves, showed some variations and did some arrows on the moves to show threats, ideas, better moves etc. Just when I saved the review in my collection (Or library, as it is more likely to be called in english on chess.com), I noticed that I had a writting error on one of my comments. I corrected it and saved the analysis again in my collection and also made a copy. I refreshed the page and noticed that the writting error was not fixed for some reason. So I tried to correct and save it again. I did this a few times now, with Auto-Save on the collection and without it. I also used different methods like refreshing the page or just leaving the collection and opening it again. And in both cases, it didn’t applied the changes. And then I also noticed that ALL my arrows and markings I made were gone! I did a few arrows and markings again and tried it again. And the same thing happened again!
My suggestion is simple but important: I really hope this will get fixed. Not only the saving-issue I described but also the disappearances I mentioned. I want to give members the best help I can, but this isn’t possible without arrows since visualization is often critical for beginners to understand certain moves / ideas / threats. Beeing able to save a game with all its analysis, including arrows is essential to me. And I value proper grammar.
Did anyone else experienced this issue? Do you know how to properly apply the changes? I appreciate any help!
And to the staff: Auto Save should save all changes please. Not just different moves.
Thank you!