Server error. please fix this

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Moosabhai123

I'm having a lot of issues with chess.com. I have had tons of error 502s and it's getting really annoying. I just wrote a whole message on how my puzzle rating is incorrect and describing the details of it but when I pressed post It took me to an error 502 screen, and I don't want to write it all again. I will post it tomorrow if it doesn't get fixed. Please fix this

Nevisaurus_Rex

Ive been having the same issue constantly

 

Hiphop602

Agreed, Since the past 1 day a lot of 502 error pages have been popping up.

YumYumDrywall
Moosabhai123 wrote:

I'm having a lot of issues with chess.com. I have had tons of error 502s and it's getting really annoying. I just wrote a whole message on how my puzzle rating is incorrect and describing the details of it but when I pressed post It took me to an error 502 screen, and I don't want to write it all again. I will post it tomorrow if it doesn't get fixed. Please fix this

Hey! I'm having both problems too, error 502 and incorrect puzzle rating, it indeed does need to be fixed

 

Road_To_FM08

I have the same problem, since this morning often "502 ?? Server error" appears 

Deoelopvr

Experiencing the same error. It is a Server Issue and Chess.com should be getting it fixed soon I hope. (Either that or the are fixing the ratings right now and are resetting the Computer and puzzle servers.)

ChessMasterJames2014

me too, 20 errors today, I don't know what's going on, but I really want to throw the computer  (which I won't do obviously)

Martin_Stahl

There's no need to post about the 502s. Staff are aware and actively working on it. The site is experiencing very high loads and that is ultimately causing some outages. It's not related to the beta.

FierceFalcon2

25 times almost today

Moosabhai123
Martin_Stahl wrote:

There's no need to post about the 502s. Staff are aware and actively working on it. The site is experiencing very high loads and that is ultimately causing some outages. It's not related to the beta.

I wasn't going to, but as I said in the message, I was writing about a bug when it happened and lost the entire message. Hope you guys manage to fix it soon.

UpcommingGM

Next time you type a long message like that and somehow you got an error trying to send. Just click the back button on your browser and it will take you back and your message will be intact.

Moosabhai123
UpcommingGM wrote:

Next time you type a long message like that and somehow you got an error trying to send. Just click the back button on your browser and it will take you back and your message will be intact.

Thanks for telling me. It is probably going to help me in the future.

Martin_Stahl
UpcommingGM wrote:

Next time you type a long message like that and somehow you got an error trying to send. Just click the back button on your browser and it will take you back and your message will be intact.

 

Depends on the browser.  Sometimes refreshing will work and if it asks if you want to resubmit the form click yes.

 

Journey2ChessMastery

I just had it today. 

Moosabhai123

My puzzle rating got fixed. Thanks Chess.com ! grin.png

rgasser

Yes had many 502's earlier today, seems better now.

chess_olie

Maybe too many people are sending requests so the server gets overloaded with requests and refuses to work

Just my guess now that we have hit 100 million people in chess.com

Martin_Stahl

https://www.chess.com/blog/CHESScom/chess-is-booming-and-our-servers-are-struggling

Deoelopvr
Moosabhai123 wrote:

I'm having a lot of issues with chess.com. I have had tons of error 502s and it's getting really annoying. I just wrote a whole message on how my puzzle rating is incorrect and describing the details of it but when I pressed post It took me to an error 502 screen, and I don't want to write it all again. I will post it tomorrow if it doesn't get fixed. Please fix this”

 

yep. Same error ALOT..! It’s screwed over my blitz ratings and some chess games.