You need to wait until the other players make their moves. Please, try again and let us know if the issue has been solved. Thank you 
You have all the info here: https://www.chess.com/blog/News/double-your-pleasure-with-four-player-chess
The four player game problem
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Jun 8, 2018
0
#2
no that is not my problem
when i issue new game nothing happens
that is my proble
When first time i started four player game the sreen was just showing the game. Nothing was going on.