they could have turned off notifs
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Recently an announcement I made in Team France (8800 members) took 1h to be dispatched. Possibly it will take several more hours for your 45000 members club.
It is also possible the announcement will never go through, it happened to me several times too.
Ximoon wrote:
Recently an announcement I made in Team France (8800 members) took 1h to be dispatched. Possibly it will take several more hours for your 45000 members club.
It is also possible the announcement will never go through, it happened to me several times too.
Yes, it is a huge club in terms of members so I'm facing many problems in the club settings such as announcements and also CHESScom messages.
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I just sent an announcement to Egypt Chess Club and it often happens that club members confirm that they did not receive the announcement in their messages. My question here is why did the announcement not appear in the Alerts instead of sending it in private messages to members? This leads to annoyance and thus I get banned from them.
https://www.chess.com/club/egypt-chess-club/announcements