Version 1.990 Tactics Crash

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Avatar of Martin_Stahl

The newest version has been crashing every time I try to go in and try to do tactics. This happens on both of my devices.

 

Talblet: Asus TF101 with Android 4.0.3

Phone: Samsung Nexus S with Android 4.0.4

 

I have uninstalled and reinstalled on the tablet and the problem persists. Anyone else having issues?

Avatar of kohai

Martin,

 

In such cases, a crash log from your device would be HUGELY valuable in helping us address these issues. Here's how to get one:

 

1. Check out and install this (free) app: Catlog - Logcat Reader!

 

2. Open the Chess app and do whatever is required to reproduce the crash/force-close

 

3. Then just open Catlog and select Menu > Save.

 

4. Now you can use Catlog's "Share" feature to send the log as an email attachment. For now, please send any logs to deepgreene@gmail.com

Avatar of Martin_Stahl

Well, it is working now, so maybe it was just a glitch. I did grab a crash log but I'll wait to if it recurs before sending one in.

Avatar of Martin_Stahl

OK, started happening again on both of my devices. Sending in a log.

Avatar of Martin_Stahl

Hmm, no tactics on the app for the past two days. I tried a clear, uninstall, then reinstall and still no luck. DeepGreene said a ticket was submitted but is anyone else having a problem?

Since the app mostly worked before, and there wasn't an app update, it would seem to be a back end change that is causing it to crash.

Anyway, mobile browser and the Tactics Trainer works but isn't nearly as smooth on my tablet or phone.

Avatar of Martin_Stahl

Still getting pretty consitent crashes, but at least now I can do some tactics here and there; usually two or three on the phone (which I use the most for tactics) and a crash or two will let me do some more before it starts in again.

Last week it would crash every time on the phone and on Sunday or Monday I started getting better results on the tablet.