Why can't I insert screenshots?

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Avatar of Telemet

 Whenever I try to insert a screenshot when messaging someone or anything it just doesn't appear and doesn't load in.

Avatar of Telemet

I tried to insert a screenshot into this post but it didn't work.

Avatar of King_Red_A

Are you inserting an image like normal?

Avatar of Martin_Stahl

What browser and browser version are you using?

Avatar of Ansh_Power

If you are doing a raw drag and drop it won't work- you must click image first then drag and drop. If that's not the case it's most likely a bug.

Avatar of Telemet
Martin_Stahl wrote:

What browser and browser version are you using?


I am using Chrome 138

Avatar of Telemet

Avatar of Telemet

I can insert screenshots if I choose it from the insert image option but, if I copy paste it, it shows that it is in my text editor but when I post it. It doesn’t show up. (I just tried it out)

Avatar of Martin_Stahl
Telemet wrote:

I can insert screenshots if I choose it from the insert image option but, if I copy paste it, it shows that it is in my text editor but when I post it. It doesn’t show up. (I just tried it out)


Copy paste doesn't work. That's never been an option, except maybe for images previously uploaded to chess.com

Otherwise it has always required uploading

Avatar of Telemet
Martin_Stahl wrote:

{"type":"doc","content":[{"type":"quote","content":[{"type":"quote-header","content":[{"type":"text","text":"Telemet wrote:"}]},{"type":"quote-body","content":[{"type":"paragraph","attrs":{"textAlign":"left","indentLevel":null},"content":[{"type":"text","text":"I can insert screenshots if I choose it from the insert image option but, if I copy paste it, it shows that it is in my text editor but when I post it. It doesn’t show up. (I just tried it out)"}]}]}]},{"type":"paragraph","attrs":{"textAlign":"left","indentLevel":0},"content":[{"type":"hardBreak"},{"type":"text","text":"Copy paste doesn't work. That's never been an option, except maybe for images previously uploaded to "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https://chess.com","target":"_blank","rel":"noopener noreferrer nofollow","class":"link"}}],"text":"chess.com"}]},{"type":"paragraph","attrs":{"textAlign":"left","indentLevel":0}},{"type":"paragraph","attrs":{"textAlign":"left","indentLevel":0},"content":[{"type":"text","text":"Otherwise it has always required uploading "}]}]}


I have copy pasted before and it worked. But that was before I enrolled into Beta.

Avatar of Martin_Stahl

If you copy/pasted an image that was already uploaded to the site, that may have worked. The software didn't support that for new images. I know that for a fact.

Avatar of Telemet
Martin_Stahl wrote:

{"type":"doc","content":[{"type":"paragraph","attrs":{"textAlign":"left","indentLevel":null},"content":[{"type":"text","text":"If you copy/pasted an image that was already uploaded to the site, that may have worked. The software didn't support that for new images. I know that for a fact."}]}]}

That makes sense. Also, am I the only one who is seeing this. It happens to me whenever I quote someone.

Avatar of Martin_Stahl
Telemet wrote:

Also, am I the only one who is seeing this. It happens to me whenever I quote someone.


It's a bug in the Beta editor and is being worked on.

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