Can't get money back

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Avatar of chessrube

I bought Opening Instructor by Convetka from Chessbooksfromeurope recently. The CD is the old interface, Convetka tells me, and won't open on Windows Vista, which I have. Now I'm stuck with it because the owner of Chessbooksfromeurope won't respond to my requests to refund my money. Anyone have a similar experience?

Avatar of sftac

Have you tried F8 on rebooting, so that Vista won't load?  Maybe the software will manage on a minimal O/S.  Else, maybe the retailer Chessbooksfromeurope would refund your money?  Or, your credit card company would bully them into doing so?

Should work with Vista:  "SYSTEM REQUIREMENTS: IBM-compatible PC, 64 Mb RAM, Hard Disk 200 Mb, of free disk space, Windows 2000/NT/ME/XP/2003/Vista, CD-ROM drive. No additional software is required."

It does look like very old software (published back when Vista was not yet out but expected).

sftac

see also:  http://chessexchange.com/forum/viewtopic.php?f=7&t=3459 and

http://www.chessexchange.com/forum/viewtopic.php?f=8&t=4745

Avatar of chessrube

Thanks for the ideas. I'll try them.

Avatar of sftac

/////////////////// post updated ///////////////////

Avatar of chessrube

i got it to install following your help. thanks again.