DGT 2500 — Quick time penalty, can't activate

From the user manual:

Quick time penalty

It is also possible to quickly add 1 minute to either side of the clock without going into Arbiter mode. When the clock is paused, press and hold the right arrow button. Then press the minus button to add 1 minute to the left side. Or press plus button to add 1 minute to the right side.

This doesn't seem to work for me. Pressing and holding the right arrow button just toggles Freeze mode. (Plus gives me the move count and Minus doesn't do anything.)

What am I missing?

way to send pictures? might be able to help

That's 👍

https://youtu.be/WGX8lLgZ03U

Here's it not doing what I think the manual says it should do.

Note, Arbiter mode works just fine.

Thanks for any help!

The manual doesn't explain this accurately.

You need to hold down the right arrow button then immediately press the - or + buttons, while still holding down the arrow. They are not two different presses (unlike Arbiter mode directly). I'm assuming this is to avoid accidentally entering a mode that adds time, and since holding down right arrow longer is already for the freeze function.

That's it. It is also kind of dumb. I can see why, since you need to deal with freeze, but the quick mode is just awkward.

I'll be user to use Arbiter mode instead.

Thanks for the fix!

They could have made it a double click.

Doubleclick would cause problems with logic, because then it would have to accept/reject doubleclicks from someone trying to change a digit or another setting twice in two fast clicks. This isn't a mouse--a clock shouldn't have to deal with 'click debounce.". The existing solution is the best. They just had to explain that the +/- has to be pressed while the right arrow is held down.

I'm going to agree and disagree with you. Double-click isn't the right answer. "Problems with the logic" should never, ever, trump a good user experience. If I had told any of my peers, or bosses, or company owners, or customers, "I can't do that, it's too hard" I would have been laughed at and then fired.

Double Click isn't the right answer because it isn't a good user experiece.

"They just had to explain that the +/- has to be pressed while the right arrow is held down."

This is just wrong, watch the video again. I am holding down the right button down the whole time, you can even here the down press sound and the release sound.

The issue is that the arrow button must be pressed quickly. I think I did it about a 1/4 of a second, which sounds fast, but it is pretty natural.

The fix is to add the word "immediately" to user's guide and that's what I've told DGT support.

Fair enough.