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On the DGT Pocket Timer, http://www.digitalgametechnology.com/index.php/products/clocks1/364-10701-dgt-960-black-red, the player buttons need to be pressed firmly or they won't register. Also, if the time is above twenty minutes, you can't make an exact two minute time adjustment (see this video-http://www.digitalgametechnology.com/index.php/support1/frequently-asked-questions/368-instruction-movies/clocks/435-dgt960-adjusting-time-during-a-game)
Does anyone know if the newer DGT Travel Timer, http://www.digitalgametechnology.com/index.php/products/clocks1/572-dgt-travel-timer, has improved the player buttons and allows an exact two minute time adjustment if the time is above twenty minutes?