I don't know about the Fritz end of the issue, but...
Are you using Windows 10? Wikipedia's discussion of WMP states:
"Beginning with the Fall Creators Update of Windows 10, WMP is disabled by default and must be reinstalled through the Programs and Features control panel."
Reference 3 of the article discusses the issue, and Reference 4 shows a procedure for reinstalling WMP.
https://en.wikipedia.org/wiki/Windows_Media_Player
If that's not your problem, then I'm outta ideas.
My WMP went belly up, cannot reinstall it no matter what I do; keep getting all kinds of error messages. I have read on the net that a plugin is embedded in Fritz that will not use anything else but WMP to play the Fritz Trainer DVD's. Does anyone know of a solution? Joe