I Got YOU the Best Deal on Chess Sets!!

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Avatar of SmokeJS

Got an email from Eric about a great deal with House of Staunton. There's a member login and password provided but I can't make it connect. Anyone else?

Also, does anyone know if the membership is permanent or has an expiry date?

Avatar of KillaBeez

It expires on the 24th.  It is awesome!  Thanks SO much Erik!  Although I do not think I can afford a chess set this holiday season, this is a great thing!  Take advantage of it fellow chess lovers! :)

Avatar of erik

go here: http://www.houseofstaunton.com/Store/

username: chesscom

password: play

enjoy!!

Avatar of Mainline_Novelty

I have way too many chess sets! I dont need another one! Great deal though. Thanks.

Avatar of amac7079

i cannot log in either. i have matched case and an unmatched case. not sure why i cannot connect but does geographic location matter?

Avatar of Hugh_T_Patterson

I'm on the ever growing list of non connects.

Avatar of erik

also try using:

chesscom
play

(NOT in all caps)

working with house of staunton now to get this resolved for them :(

Avatar of amac7079

erik,

i can log in and the deal is great. if the house of staunton just gave you a coupon number for the group it might be easier. i am wondering if the log in issue is due to the number of people that can log in at any given time.

 

cheers, keep up the great work.

Avatar of likesforests

House of Staunton makes wonderful chessmen and boards. I've been enjoying my reproduction of the Fischer-Spassky 1972 chessmen for the past couple years.

Avatar of amac7079
nickel1356 wrote:

I tried to 'log-in' also and it won't connect.... must be some problem...


are you the guy that always walks up pushes the elevator call button when its already lit up?

Avatar of farbror

In short, what is the deal? I cannot log in.

Avatar of chris_c

Hi. I'm Chris, (one of) the tech support guys from the House of Staunton. Sorry for the problems with the member discount program.

Can I get some clarification from you folks that are having issues? I would like to know the following:

  • When you click "Log in", does the system take you to a screen that says you've logged in?
  • If the login process is successful for you, have you tried adding an item to your cart, and confirming the price there? (see screenshot below)

House of Staunton Discount - only appears on Checkout screen

The discounted price doesn't appear until checkout, and there's currently no indication that you're logged in until you view your cart; I'm guessing that's causing some confusion.

Thanks for your help, and we apologize again for the issues.

-Chris

Avatar of amac7079

i have been able to log in since prior post using lower case letters

Avatar of gardelin

Username and password should be all in lowercase:

user: chesscom

password: play

It worked for me this way...

Avatar of erik
gardelin wrote:

Username and password should be all in lowercase:

user: chesscom

password: play

It worked for me this way...


yes, make the username (chesscom) and password (play) in lowercase. House of Staunton originally had the uppercase ones working, but switched. i'm not sure why...

Avatar of Guest9538768325
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