Well so far their business practice is questionnable. They claim they have boards in stock on their website, they charge your credit card yet they dont ship anything. Ordered mine begining of December still no tracking number provided and all they could tell me is they might ship it by the 19th of December. Are they using the money to play it on the stock market?
Probably not, smaller company, perhaps not used to the volume that hit them, wanting to fulfill vendor orders. I am getting one delivered today from Trueform (shoutout to @Nicke1Plate for the tip!) that I ordered on 8-Dec.
Ordered one directly from SquareOff on 9-Dec and it shows "Shipped" as of 16-Dec but no tracking number provided which makes me wonder if the label has been printed yet - that automatically creates the tracking number so it should be available; other places that ship give you the tracking number as soon as the label is created. I know my company does and we ship 10's of thousands of packages a year.



Rsava I made my comments concerning square off pro based upon reading that it takes time for the moves to register on the board. Personally that is a problem for me because I would use the board for fast time control games and it would offer my opponents an unacceptable advantage. BUT that is not say you or others would be upset by that.
Ah, ok. You made a blanket statement so I was wondering if you had some other source for issues/problems.
Your "issue" is not really an issue at all, it is a reality of playing online with an external board. I have played that way for years (minimum 30|30 games, usually 45|45 or longer) and the SOP solves the issue of having to look back at the screen to see the move, then come back to the board to make the move, think about your move, turn back to the screen to make it, repeat until the end of the game. It will be interesting to see how well it works for me, someone who is used to playing with the external board (used to playing that way, not very good playing that way or any way
).
For faster time controls that is unacceptable but I don't think they really have a way of ever fixing that - they can't hold the clock until the move is made because even a lowly patzer like me can visualize the board with one piece "moved" but not placed there. Plus I doubt the chess services like chess.com or the "site that must not be named on chess.com" would let them stop both clocks until the move is made.
Maybe as we move forward and these boards gain in popularity they will need to start thinking of ways to implement it but I think that is years away, IMHO. Hopefully for players like you who need a better way of handling the clocks in faster time controls it will be sooner so you can enjoy the technology as well.
Cheers!