Repeating Lessons

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Avatar of Babbington

In the support pages, it says here:

https://support.chess.com/article/284-how-do-lessons-work

"NOTE: Lesson counts reset each week on Sunday at midnight. Repeating the same lesson does count toward your total lessons for that week. "

But I am trying to repeat a lesson and the pop up tells me to upgrade. Closing the popup upgrade message does not give any option to repeat lessons. I am not able to repeat the lesson that I did this week or any completed previously. No repetition of any lesson is possible at all.

Is what is in the support pages wrong (not true), or is this a bug?

 

Avatar of baddogno

I am confused.  When your lesson total for the week has been met, that's it.  Reviews count just like a new lesson.   If you are saying you haven't exceeded your total for the week and it won't let you review, then yes something is wrong.  I always start with a cache clear of the browser when things go south; often it works!

Avatar of Babbington
baddogno wrote:

I am confused.  When your lesson total for the week has been met, that's it.  Reviews count just like a new lesson.   If you are saying you haven't exceeded your total for the week and it won't let you review, then yes something is wrong.  I always start with a cache clear of the browser when things go south; often it works!

 

But it literally says in the support article that what you say is not the case. The quote in my original post is from the support information: '... Repeating the same lesson does not count toward your total lessons for that week.'

I have one lesson a week on my free account, as I understand it. It will not let me repeat this lesson (yes I have used my one lesson for the week) or any of the ones I have completed previously. 

Are you saying that I must repeat old lessons before I do any new one or I will be locked out for the week?

Later Edit: My mistake. Repeating lessons do count against your lesson allowance. I misread the information.

Avatar of Babbington

Oh gawd. My mistake. I see now that my brain added that word 'not.' 

The quote from the support article is:

Repeating the same lesson does count toward your total lessons for that week.

That's a shame.

Avatar of baddogno

In your defense, it is awkwardly written...wink.png

But yeah, you really should be able to review past lessons for free.  That's just needless penny pinching.

Avatar of Babbington

I don't think the pricing is well thought out at all, but I'm not sure I'd say 'penny pinching.'

As a new player (playing chess for the first time in many years) I am in need of tuition, but I don't think I would benefit from many high level videos. So for me a platinum membership will not let me repeat lessons as much as I need, but a diamond membership will cost twice as much and will include a lot of content that is probably too advanced for me.

I was about to pull the trigger on a platinum membership, but now I find that repeating lessons will deplete my weekly allowance of 5 lessons... Well, it's considerably less attractive a deal.

I will pause to consider. 

Avatar of baddogno

I like my diamond, but then I'm a binge learner and on a good (or bad) day, I can knock out 20 or more lessons.  Limits would drive me even crazier...wink.png

Avatar of Ris2

Puzzles are repetitive in my app this is my another acc why I'm because I cant login