SERVER & NETWORK CONNECTION PROBLEMS
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Nov 8, 2022
0
#2
I think it could be a problem in your end more likely than on the end of chess.com. I was a member since 2015 or 2016 and I maybe had a connection issue like once or twice. And even in those cases I think the issue was with the internet of the opponent.
1. In regards to if its "my end problem":
The problem it is not only with me. The problem occurs for all players in a game. As well as I have personally asked each player each time whether they have experiencing the same problem or is it only me - and it was not only me, but every other player too is complaining about it and describing the servers are very weak and unstable.
2. In regards to your ability to focus on reading what its written:
The connection instability occurs in 4 way mode, not in standard or other variants, or as I mentioned that I am not sure about other variants.
What problems you have had or never have had does not matter in particularly this case.
3. you "Think" isn't a good option nor it is valuable opinion and it is far from helpful, nonetheless it is useless. I don't see any point nor do I see any value in your "thinking" mode. If you are certain and sure about something - please go for it, comment, express yourself. But "thinking" i.e. wandering isn't helping anyone. Same applies for "likely", "perhaps", "maybe", "should be, could be", "eventually", "probably, most probably" - these are all worthless in replaying to an issue with facts - facts that can be checked by authorised users and/or technicians.
In other words, your replay is absolutely worthless.
Nov 8, 2022
0
#4
The variants section gets a lot of development. I believe that team is a small group of developers. You might get better feedback in the official variant club.
https://www.chess.com/club/variants
Hi Martin,
that's very good to know, thank you.
I hoped this post will be noticed by more people and eventually more reports will be created to the dev and tech teams. Although I didn't expect the topic already exist, which makes me thinkm that the devs are already aware of it.
I will be following the /variants section as well.
Still an issue on Fog of War and duck chess at least.
Jan 12, 2023
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#7
Same here with 4p.
It's a server issue.
They keep restarting and 30 seconds get added to the clock, but by the time you've reloaded, you've run out of time and the ELO pts don't get re-added. It's a major problem and I've contacted support - they don't even acknowledge this.
Jan 12, 2023
0
#8
Harrove wrote:
Same here with 4p.
It's a server issue.
They keep restarting and 30 seconds get added to the clock, but by the time you've reloaded, you've run out of time and the ELO pts don't get re-added. It's a major problem and I've contacted support - they don't even acknowledge this.
There is an overall site load issue. Staff are aware and working on it
https://twitter.com/chesscom/status/1613212771914551301
Jan 12, 2023
0
#9
Funnily enough, when I wrote to them - despite me providing multiple links to games where it had happened - they blamed it on my connection lol. This was only a few days before this Tweet too.
And still haven't returned my ELO pts.
Good that they've finally twigged though. Thanks for the info.
Jan 12, 2023
0
#10
It's happened to me repeatedly over the past couple of days. It's cost me a lot of points in Fog of War. It wouldn't be so bad if I wasn't paying for this.
Jan 12, 2023
0
#11
Oh this gets even better! I forfeited on time the instant the board appeared.
When someone from technical staff will take care about the constant network lag and connections with the servers?
It is every night that half the games are ended with lost of connection, resulting of loosing points/rates. it is frustrating.
This is a problem that occurs to a lot of people.
This is happening on the 4 way games. Not sure about other variants of chess.
PLEASE TAKE CARE OF IT ALREADY!