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My acc got restricted to only playing friends without being aware of any violation of the rules.Do not know for how long this is.How can I remedy the situation .
Aug 25, 2021
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Lebeko wrote:
My acc got restricted to only playing friends without being aware of any violation of the rules.Do not know for how long this is.How can I remedy the situation .
I'm not sure but I'm guessing that it would be a sportsmanship policy restriction.
https://support.chess.com/article/627-sportsmanship-policy
You can write to support@chess.com for confirmation.
To get the restrictions lifted, you must go for some period without disconnecting or aborting games or letting your time run down in a losing situation.
I don't know how long.