Ads appearing despite gold membership - Chess Forums

ArnesonStidgeley

Nov 16, 2013

0

#1

I have been getting the above for the last 24 hours. Is this a known issue or am I alone?

jaclyn

Nov 16, 2013

0

#2

hi! Sorry you're seeing ads, you definitely shouldn't be. Can you please provide a screenshot of where you're seeing them? If you're unsure how to take a screenshot, there is a guide here: http://www.take-a-screenshot.org

ArnesonStidgeley

Nov 16, 2013

0

#3

Hello, jac1lyn - really sorry, I just Googled the problem and found it was beinbg caused by a Firefox Add In. I have disabled it and now all is well.

Sorry for wasting your time but your swift reply has impressed me.

jaclyn

Nov 17, 2013

0

#4

No problem! Those annoying plugin ads have happened to all of us at some point (myself included). If you need help with anything else let us know :)