Another incorrectly abandoned game Ideas? Suggestions

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CarsonWells

Any suggestions about whats happening.  I lost another 10min game today  when the  window popped up and said I abandoned the game and lost.  This has  happened quite a few times now and each time its when I'm in a strong position against my opponent. Is this some type of trickery or malware or ?  I'm buy no means a strong player but love playing and am usually above 625.   These frequent losses  are keeping me down probably 50points  

Martin_Stahl
wrote:

Any suggestions about whats happening. I lost another 10min game today when the window popped up and said I abandoned the game and lost. This has happened quite a few times now and each time its when I'm in a strong position against my opponent. Is this some type of trickery or malware or ? I'm buy no means a strong player but love playing and am usually above 625. These frequent losses are keeping me down probably 50points

Your opponents can't impact your connection. What you're describing sounds like a normal disconnect.

You might check out the following to minimize issues.

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance