cheess.com Scam no refunds

Please avoid working with this copmany I am chasing my refund now for good while 

I also found online forums clearly having same issue https://www.reddit.com/r/chess/comments/1ibkhkf/chesscom_support_ignoring_refund_requests_despite/

You have only been a member for 10 days so I guess your definition of a "good while" is three days.

If you cancel your subscription and then go to Support for a refund, I feel confident you will get a refund

see reddit post.

I did try for yes 3 days now to get my refund. Customer support is responsive up until you need money back. Did not get any response since day 1 when I mentioned I do not need any discount but full refund.

If you read the Reddit post, it looked like another staff member got quickly involved.

I don't know your particular case.

From the reddit post: Thank you for the follow-up and for assisting with the resolution. I can confirm that the full refund has been processed...