Chess.com sucks

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David
TheConqueror273 wrote:

wow David you were lucky to get that username

Long story and unrelated to the fact that I've been here since December 2010

ranger22612
JailhouseTaught wrote:
@ranger22612 is currently looking up the addresses of election officials to firebomb their houses lol

LOL! such a comedian. DJT FOREVER!

RonaldJosephCote

Cheating is not restricted to chess.com. They cheat in football, baseball,.....on their taxes......with their spouses. Should the site be held responsible for all that also? (that's in response to Mr Bonehead in post 62).

5StarToaster

i got checkmated by pawn chess.com is evil

CRHer700
5StarToaster wrote:

i got checkmated by pawn chess.com is evil

Hmmm.......

David
Madmate666 wrote:

Yes, but chess.com doesn't fight this negative activity. They just publish some fake stats once in a while to keep their image in good shape lol

Also, before I joined here I really liked chess. Now the longer I stay here the more negative I feel about chess.

lol - I suspect the latter is because you won chess games against your in person peers, and now you're losing games to other chess players happy.png It's not just about the winning.

Why would Chess.com invent stats? It's much easier to just report on how many account closures there have been. You can see accounts that have been closed for fair play violations - of course they're doing something about it, just because you lose it doesn't mean the other person is cheating...

DemonIord

Btw what's with this 1 year vacation time of this diamond membership peoples does it teaches them to become a sStaller Gods?

FelixN2022

Even through chess.com closed more than 63 thousand accounts the cheating problem is so bad. Justbefair and martinstahl are not telling the secret behind chess.com and of course if so many people complain about you why don’t you just fix the problem? Because with so many reports on trustpilot talking about the dark side of chess.com and you refuse to admit it. Seriously your response to those all those people is chess.com is going to take action but you have not even taken a little bit of action.

Ahhhhhhhh-why

yes

Leetsak
FelixN2022 wrote:

Even through chess.com closed more than 63 thousand accounts the cheating problem is so bad. Justbefair and martinstahl are not telling the secret behind chess.com and of course if so many people complain about you why don’t you just fix the problem? Because with so many reports on trustpilot talking about the dark side of chess.com and you refuse to admit it. Seriously your response to those all those people is chess.com is going to take action but you have not even taken a little bit of action.

chess com does close a lot of accounts, but the problem is that, the report button only works as long as certain nr of players click it, this means they only start investigating once a threshold of people have reported a single player, sure when some prominent player reports they take a look, but mostly all the low rated guys who cheat here and there and get a report here and there, can continue to do so and no one investigates them, simply cause it would take tons of resources and no one has these kind of resources or time

FelixN2022
Leetsak wrote:but mostly all the low rated guys who cheat here and there and get a report here and there, can continue to do so and no one investigates them, simply cause it would take tons of resources and no one has these kind of resources or time

Very true but remember chess.com is a very obvious for profit company so of course they would not look into it plus they don’t care about quality only money.

Lazydriver1

that a thread with this title can exist here in the forum already says ist all.

FelixN2022

Justbefair of course you not never going to show the dark side behind chess.com which is what I want to know. I DO NOT need anything such as an address but I need to know about the dark side of chess.com and since chess.com a article about your server’s struggling to deal with all the players why don’t you invest more in servers and or get more servers

JoelSalatin

This website has far more cheating. Lag in bullet, no players in the pool over 1700, bad sportsmanship. No useful features outside of puzzles.

gazaly
I’ve just been told that I have violated the rules ??? I don’t understand I’ve just joined and already I’ve violated the rules can someone explain, I just want to play chess
FrancisWeed
David wrote:
sndeww wrote:
David wrote:

Except they're not valuing profit above everything else - watch any of the videos in https://www.chess.com/forum/view/general-chess-discussion/erik-allebest-interview-on-scaling-to-100m-revenue-150m-members-and-700-people-99989457 from earlier this year and you'll see what really motivates them.

when i joined in 2019 you used to be able to do 5 puzzles a day. Now it's down to what, three? With no membership.

For game analysis you could do the free analysis at depth 10 in 2019 and it'll still work pretty well but now I don't think that exists anymore.

Getting paid fairly for the services you provide is perfectly reasonable. Are they charging up to what the market will bear? I think they're charging considerably less.

what the market will bear is not a moral question it's what happens after a roll of the dice. Is the price fair? is a different question. Personally, I don't think so. They could charge half and still make the owners rich and run the site well. It just makes the owners more money than they actually need to live a good lifestyle and be set.

FrancisWeed
David wrote:
FelixN2022 wrote:

There are a lot of other things that I personally experienced that are bad. From what I know there are way too many cheaters on chess.com which means that they either are lying about the numbers or there are just so many cheaters because they know they will not get banned for a longer time than on lichess.

Your personal experience is not reality. Look up the thread where I've linked several of the interviews that Chess.com CEO Erik Ellebest has given to various outlets this year: one of the things he discusses is that people only feel like they are winning & losing half of their games when they are in fact winning 80% of the games, because their losses stand out so much more prominently in their thinkig than their wins.

And where does lichess even publish their fair play statistics? Google only finds https://lichess.org/forum/general-chess-discussion/fair-play-stats-for-september-26546-fair-play-closures-including-15-titled-players, which is where they're actually discussing Chess.com's fair play stats.

huh i just checked out 3 random accounts and their wins/losses for blitz were split roughly 50/50. I think this is what should be expected with the algorithm for matching

FrancisWeed
David wrote:
FelixN2022 wrote:

Chess.com is asking you to pay for a bad playing experience this is a very bad type of for profit company

Asking you to pay for something is not bad: if you don't like the service they're selling, stop paying for it and go elsewhere and tell them why you're going elsewhere. It's not a monopoly where you have no other options. If you continue to pay them for something you don't like, who is being dumb here? If you log a Support ticket, they'll even refund you the amount of any future premium membership that you haven't yet used - you don't have to be locked in for the rest of the year. Constructive feedback on how they can improve their product will help them understand whether they need to price their product more competitively, balanced against the need to cover the costs they are incurring. I agree that some companies are predatory and should be fined and/or regulated, but Chess.com is not one of them.

the problem is that it's a for profit company. If you don't pay for membership the user experience will get progressively worse. Even if you do pay for membership at some point they will probably put the membership into tiers where you have to pay more to be in the higher tier but over time the stuff you used to get at lower tiers will only be available at the higher tiers. That's how capitalism works. The most effective ways to increase revenue are to pay the employees less, cut costs on the product (which generally makes it worse), and to raise the price on the product. So capitalism makes everything crappier over time by default.

FrancisWeed
David wrote:
JailhouseTaught wrote:
#13 — you have a good point, but shouldn’t they be putting some of that money into creating a better experience for their users instead of lining their pockets?

Why do you assume they're "lining their pockets" and NOT sending the money on improving their website or the services they offer or indeed trying to grow the game overall and attract new people and young people to the game? They're paying more than 30 people on their fair play team. They've bankrolled things like the POG Champs and Speed Chess Championship. They're constantly releasing new bots. They were first with Puzzle Rush - that wouldn't have existed without Chess.com taking a punt on it, and it's not something that lichess would have worked on without the demand for it emerging out of nowhere.

because the numbers don't add up. Just look at the number of memberships compared to operating costs and compare it to similar companies. They're making bank.

1HTJT4TY

In the past year(s) until November, playing chess against a human opponent, included a nice layout. Chess.com would provide:

1) The name of the opening being played.

2) It would be easy to see the previous moves without need for scrolling way down.

3) the number of the move was easily visible (making search/analyzing specific moves easier.

Can we contact chess.com, to restore the pre-November Layout ??