Forums

chess.com email notifications not working now?

Sort:
chrish

UPDATE - this is happening again (25 March 2011)

===============================================================

I used to get a mail icon at the top right of the page (next to UserID | Help | Logout) to indicate that I had new unread mail.  This doesn't appear anymore.

Is this affecting everyone?  I can't see any setting that switches this on or off.  Or am I just going mad?

Any ideas folks?

gumpty

since the email format changed about 8 weeks ago , i no longer get any new email notifications either, the place on my homepage that used to say 5 new emails etc always says -0. Dont know why?

qixel

Same here.  No notifications unless the email originates from a chess.com address.

formerstaff

Working on it now... thanks!

petitbonom

My notifications stopped about 6 weeks ago.

formerstaff

This should be fixed now - more upgrade problems.

If this is not fixed, please respond here or send me a direct message.

Thanks! 

djcaf
leeked wrote:

This should be fixed now - more upgrade problems.

If this is not fixed, please respond here or send me a direct message.

Thanks! 


Hi,

   Still does not work for me, no icon and it always says "0 new" on my home page.

 

I sent a single test email from an external email account - The email did arrive I just got no notification.

 

Thanks,

gumpty

still say 0-new here too

chrish

For me it doesn't even say "0 new" (& I've sent myself a mail from my gmail account)

Firefox ver 3.6.10

qixel

Still says "0 new" even though I had 26 messages at one point.

gumpty

still no new email notification here

chrish

Still not working for me (I just checked & I have 5 unread emails but nothing showing here)

chrish

It works!

Grndamgt4

I also have many missed emails when it is my turn, I just keep checking back to see when it's my turn.

As a sidenote, the same thing happens with missed notifications in the droid app but I have posted that in the mobile thread.

chrish

Again the notification on the web page (the envelope icon) has stopped working.  Just checked & I have 4 unread email messages.

bradw

Im also not getting notfications via email when its my turn to move :(

macdaddyboss

I'm not getting any notifications through email or droid app. Very convenient to be notified of a move.

David_Mary

Ditto on the lack of notifications.