Clock timeout because of database error (502)
Is it possible to get ELO adjusted if I lost a game to timeout because I got disconnected? (502 error)
Contact support with a link to the game and if it coincided with issues they may be able to provide a rating refund.
https://support.chess.com/article/346-contact-us
Is it possible to get ELO adjusted if I lost a game to timeout because I got disconnected? (502 error)