Good Connection but You are making it bad and because of that I got -129
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I wanted to inform you that my internet connection was good but you showed it bad and didn't let me play 10 seconds and because of thatI lose and it showed Timeout so,give me the 129 points that were cut because of you I will give you bad ratings if I not got 129 points in 2 days
Your local connection quality is only part of the equation.
https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues