Connection problems

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Avatar of Darkmage

It's really slow for me, too. I'm on cable so there's no reason it should be sooo sloooww. My local time zone is Arizona, so right now I'm basically on PDT. It's 6 am local time, so unless it's really busy it shouldn't be this sluggish.

Adding insult to injury I'm intermittently getting that IE glitch where no text will appear in the text box when I'm trying to type. I have to hit F5 3 or 4 times to get it to work properly.

Please fix these issues as soon as you can. They're EXTREMELY annoying.


Avatar of jhuhniv
It is so slow now, I am really not sure if I want to pay to be on chess.com. Does it slow down often?
Avatar of Evil_Homer

Right now is the slowest it has ever been.

1-2 minutes for page load, unbeleiveable.


Avatar of lotsoblots
No, jhuhniv, this is the first time I've experienced slow pageloads on chess.com in over a month of membership.
Avatar of gramos9956
Having the same problem here, also. Fyi. (Ohio USA; at 9 am, US Eastern Time)
Avatar of gramos9956
I agree this is the slowest pages have ever loaded; never happened before to me since I joined in January, five months ago.  And it is a great site; I am sure they will correct this problem as soon as possible.
Avatar of Eng1N3rd

Same here...  9:08 am EST


Avatar of chessext

I'm sure they know and will fix it :-) First time that it's this slow. Never was the fastest site anyway, but this is almost unplayable.

Cheers to Erik & Staff:Still in love with chess.com!


Avatar of qwerer
i thought it was my poor internet, apparently not
Avatar of Rabid_Dog

Once the hordes of semi-naked pneumatic nymphettes have finished feeding the recumbent Erik with peeled grapes and champagne I'm sure that he will notice that the lap dancers have knocked the server over! 

What?  You think that the owner of the most professional chess site on the web might actually be looking at the problem?  Well,  I'll be... 


Avatar of J3rZ333
I've been having this issue for little while now too.  I think it's a networking issue - I have cablevision at home and when doing a trace route it takes a very long time to complete.  However, when I'm work, it comes back fairly quickly.
Avatar of Monicker

SIte extremely slow for me too.  I'm not having any problems with other web sites.

 

I don't think this is a network connectivity issue.  Traceroute and ping results have relatively low latency.

 

localhost ~ # tcptraceroute www.chess.com
Selected device eth0, address 192.168.1.110, port 51545 for outgoing packets
Tracing the path to www.chess.com (67.201.34.176) on TCP port 80 (http), 30 hops max
 1  192.168.1.1  0.580 ms  0.456 ms  0.452 ms
 2  * * *
 3  68.2.8.69  6.725 ms  7.019 ms  5.909 ms
 4  70.169.73.25  7.342 ms  8.291 ms  7.999 ms
 5  langbbr01-ae0.r2.la.cox.net (68.1.0.232)  20.505 ms  19.560 ms  23.949 ms
 6  216.218.244.238  23.704 ms  22.714 ms  23.820 ms
 7  ip-67-201-32-65.hosts.zerolag.com (67.201.32.65)  22.215 ms  23.029 ms  21.816 ms
 8  ip-67-201-39-14.hosts.zerolag.com (67.201.39.14)  22.675 ms  22.943 ms  21.579 ms
 9  lasker.chess.com (67.201.34.176) [open]  24.316 ms  23.844 ms  27.627 ms

 

localhost ~ # ping -c 4 www.chess.com
PING www.chess.com (67.201.34.176) 56(84) bytes of data.
64 bytes from lasker.chess.com (67.201.34.176): icmp_seq=1 ttl=54 time=24.6 ms
64 bytes from lasker.chess.com (67.201.34.176): icmp_seq=2 ttl=54 time=23.5 ms
64 bytes from lasker.chess.com (67.201.34.176): icmp_seq=3 ttl=54 time=24.1 ms
64 bytes from lasker.chess.com (67.201.34.176): icmp_seq=4 ttl=54 time=24.5 ms

--- www.chess.com ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3001ms
rtt min/avg/max/mdev = 23.572/24.240/24.664/0.460 ms
 


Avatar of gramos9956
It is working good for me now, also.  (10:08 am, US Eastern Time)
Avatar of Sothilde
Yup, just like yesterday...
Avatar of strictly

THIS IS NOT A JOKE

 - BUT IT FEELS LIKE ONE WHEN THE SERVER TAKES 7 SECS TO MAKE AN OTHERWISE INSTANTANEOUS MOVE.

I REALLY LIKE THIS SITE BUT PLAYING BLITZ/QUICK IS JUST IMPOSSIBLE AND IT'S GETTING WORSE NOT BETTER._


Avatar of Rael

Don't worry Strictly, I'm absolutely sure it'll be over soon - it looks like it's improving for me already.

Haha it just goes to show how much we love this site that if it's even slightly laggy we all get frustrated!

 


Avatar of Sothilde
Haha, absolutely true, I was infuriated I had to wait an extra minute to make a move. It was easier for me to quit smoking after 5 years than it is to not play chess for one day now... Damn...
Avatar of erik

sorry guys! sometimes these things happen when we are asleep (i know i know - were lazy - we only work until midnight and then get up at 7:30am....)

thanks for being patient!


Avatar of erik
also, just FYI - when the site is really really slow for a few pages, the best thing to do is to walk away for 5 minutes. don't keep clicking. don't keep trying. because that actually makes things worse. it's like having more and more cars slam into the back of a traffic accident :D
Avatar of myuselessid
erik, if your server is giving you trouble, I would recommend looking into getting a Stratus ftServer
Avatar of Guest0713743339
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