Forums

Different prices on different platforms

Sort:
goodSirN

The other day I was about to upgrade my account using the iOs app. The Diamond membership was listed at $130/year. "That was a bit more than I expected." I thought and canceled my order. A day later, or so, later, I upgraded using the web page and paid $99/year!

How is that possible? Why is it $31 more in the app? Who gets the extra money? 

notmtwain

It's Apple's 30% cut. 

https://www.chess.com/forum/view/community/chesscom-pricing

 / Is this the first time you've come across a disparity between the charge at iOS versus direct for a service/app?

 

goodSirN

Yes, that is my first. I usually don't buy stuff from apps and this is and excellent reason to keep it that way.

I knew from other sources that Apple is rude (and that is a very polite word for this). Thanks for confirming that Apple is icing their own cake.

cashcow8

At least this place does not charge brits the same in sterling that it charges yanks in dollars.

Name and shame online services that do...

 

SonofaPancak

For me it's cheaper on the mobile (iphone)
It's 69,99$/y for plat, and on pc it's 9,17$/month x 12month/year = 110$ ~
even with USD to CAD it doesn't hold up at all

Martin_Stahl
SonofaPancak wrote:

For me it's cheaper on the mobile (iphone)
It's 69,99$/y for plat, and on pc it's 9,17$/month x 12month/year = 110$ ~
even with USD to CAD it doesn't hold up at all

 

If you're looking at the monthly price, it doesn't show the discount by paying a year at a time.

Afonsoprogo

For me it says diamond is 10$/month=120$ in the browser but in the app it's 25$/year

Martin_Stahl
Afonsoprogo wrote:

For me it says diamond is 10$/month=120$ in the browser but in the app it's 25$/year

 

The site has region based pricing in some areas, so if you have connected from a different location before (while traveling or VON) it's possible that would show differences, though when paying it should use the pricing of your payment source region I think.

 

That big of a difference, for Portugal, if your flag is correct, seems off.

Afonsoprogo

I'm now living in Angola it's a country in Africa, do you know the pricing for here?

Martin_Stahl
Afonsoprogo wrote:

I'm now living in Angola it's a country in Africa, do you know the pricing for here?

 

I don't, but if you have questions, a ticket with support will help.

https://support.chess.com/article/346-contact-us