disconnecting

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ShadowDragon721
Is anyone else randomly being disconnected without any way to reconnect in the middle of a game, despite a full internet connection and full signal bars? It’s happened to me a lot now and it always crashes my game for like 10 minutes after.
srirac

yes, it just happened to me a moment ago, for probably the seventh or eighth time this week. it's extremely frustrating.

mods/admins: isn't there anything that can be done to mitigate this? at the very least, restoring rating points deducted for loss by "abandonment" would be nice. even better would be to actually fix the underlying issue...

AndrewSmith

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

Hi, 

Maybe worth checking 

Woollensock2
The issue is with the server , and has been for some time now !
lebronx6

hi

trimalo

@ShadowDragon721 yes, very common and annoying, it has always been there, as long as I can remember. 

ShadowDragon721
@AndrewSmith
I play in mobile