erik, we are frustrated

I think it's friggin hilarious to see people with literally no life so wrapped up in an internet forum that they are melting down about not being able to post 4 times in a row in the same thread!  This sniveling is so trivial.  I'm literally giggling as I read this crap.  

I can only post 3, then I might have to wait a few minutes?????? What the ha wha wha whaaaaaaaaaaa!!!!!!

see how much joy it brings you.  that must be worth something.

also for some folks, sad as it may sound, this may be their only hobby, owing to various factors such as disability or loneliness etc ... may not be so hilarious for them.

here's a bunny meltdown for your further amusement

 heartless

meanwhile at hq

on the brighter side of things, we do have a vibrant kiddie community here.

Apologies to the lonely and disabled.  Didn't mean to hurt their lonely disabled feelings but I think even they could wait a few minutes before post number four.

After many days, I still can´t play in live. I started a ticket, and got a "no answer", as the guy answering the ticket couldn´t access or discover why I have been blocked from playing in live, neither could he gave me a time frame on when I could play again.

i do not agree with "ignorance is bliss" which appears to be what you're (basically) saying.

i forgot to mention a very important point in the op. 

erik, you and staff need to step back and consider who the people are that are asking these questions. it's not fly-by-night members only here for a month complaining just to complain. 

no, it is people concerned about your site! if we didn't care, we wouldn't bother posting about issues. 

and, those times when i have been, um, a pain in the a$$, they are due to provocation as described by panda not being able to play, baddy not being able to post, and the things mentioned in the op.

I'd recommend that you just quit cold turkey...I don't mean the nicotine, I mean "TheChessIntellect". (I assume you mean jNewGames.) I just stopped reading his cr*p, I suggest you do too. Maybe you could lower your anti-anxiety meds in the process,..

The guy in the red jacket is that Eric or what?

Late night commedian before your time.

Past your bedtime.

You realize that your diatribe on US copyright law is complete BS, riight?

In the US, protected works should include "some degree of creativity".  In other words, if you said "Here's a short story I wrote" and posted it here, then chess.com tried to (and this is important) copy it and *use it for their own gain*, you might be able to claim some damages.  As it sits, the stuff you post is not going to qualify. 

P.S. If you do publish a short story here, and people give you ideas and help you flesh it out and you incorporate that advice, you can also *lose* your sole copyright...see:  Marion Zimmer Bradley.

Beat me to it.  Copyrighted lol.  Next thing you know gang bangers will be suing the city for alteration of copyrighted grafitti!  

Does chess.com alter posts anyway?  Other than deleting a whole post or part of a post, they don't actually change wording or anything do they?  

Not to mention infringement of their right of  *artistic* freedom.

Could it be you are not looking at it from their point of view? Isn't it possible they very well know who is complaining? Valid and constructive criticism is something people do if they want to see the product or service get better, which is what most of the criticism is about. If they didn't care or didn't want it better, they wouldn't say anything. 

BUT, your point about longtime members complaining could be something they are very well aware of. Wouldn't you agree most members are fairly new members? Wouldn't you agree that most of the longtime members who complain are the very small minority of revenue generators? Could it be that the concern isn't about what YOU want, maybe it's about what chess.com wants. It might be as simple as maximum revenue in exchange for least amount of trouble/outlay.

In all honesty that's probably what I would do at my business. Why would I accomodate the complaints and criticisms from a minority of customers who want something different than what I want? If I make my business unfriendly to them, if I marginalize, censor, or even outright ban them from my business, I dont have to deal with them anymore. The majority of customers, who might be newer and who provide more revenue are the ones I would cater to.

Yes. Expletives and accusations can be edited out but it is done in a manner that makes it obvious what happened and that it was done by a moderator or staff. 

Removing a whole post for a couple of things would be draconian. If a post is bad enough where extensive editing is needed, it will likely be deleted in full.

No thank you, that is how I am able to make a living. Please do not bother remembering things like that, I will take care of such trivia, for $xx /hr.