Game aborted by server

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Papa_Shalom

6 times a row!!

And after all I have got 6 warnings about fair policy!

Is there any difference between user aborting (disconnect or game was abandoned) and server aborting?  

EliTeDavee

Here's more or less the answer from Help & Support:

Aborting games too often will temporarily suspend your ability to abort games. This means that if you cannot play, you will have no choice but to resign (or risk further sanctions described above, by abandoning your game or disconnecting). If you have to abort, then do so of course, but whenever possible, use the features available to minimize your need to abort chess games!

Do not Abort games if your opponent will not move at the beginning of a game: The server will do it for you!

On his or her turn, each player has 15-20 seconds to make their first move. If this does not happen, the game will be automatically aborted. This has a negative effect on the Fair-Play record of the player failing to move. (But if you hit Abort, it affects your record! It's best to be patient for a few seconds.)

jibonmaran

Continuously receiving game aborted what should i do?

modaro

I'm having same problem except chess.com kicks me off in the middle of games rather than before starting. So frustrating. All other web sites working fine.

scottsofnj

mrhulio playing black just cheated on chess.com with me in the middle of a game. I was playing white and we were 29 moves into the game. Leading by 2 pts., I just made a key move that would give me an advantage to win the game and just after my move, the game was suddenly aborted. Aborted? How can a player do this? The game doesn’t even show up in played history. I saved a screen shot of the board. I intend to report this. https://www.chess.com/livechess/game?id=2155056037 

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Martin_Stahl

The Live server restarted so any in progress games are aborted and don't show in your archive. Had nothing to do with your opponent.

mazgan0893

I had something similar just a few minutes ago. I just made a move giving me a great advantage and then the game was aborted and I lost the game. I don't think that I mistakenly clicked Resign or something like that

Martin_Stahl
omrisapir wrote:

I had something similar just a few minutes ago. I just made a move giving me a great advantage and then the game was aborted and I lost the game. I don't think that I mistakenly clicked Resign or something like that

 

Aborted games don't even show in the archive. If you were playing on the app and closed it, I believe that counts as a resignation/abandonment.

Shivanshug

Is this Issue, because of chess.com server side issue or what?
I happened to turn around a loosing game, and in the midst game got abandoned, and not showing up in my game archive ?
Can anyone comment on exact issue ?

justbefair
Shivanshug wrote:

Is this Issue, because of chess.com server side issue or what?
I happened to turn around a loosing game, and in the midst game got abandoned, and not showing up in my game archive ?
Can anyone comment on exact issue ?

Yes, chess.com restarts its servers once in a while. Any live games in process are wiped out 

They usually post a warning. You must have missed it.

Shivanshug
justbefair wrote:
Shivanshug wrote:

Is this Issue, because of chess.com server side issue or what?
I happened to turn around a loosing game, and in the midst game got abandoned, and not showing up in my game archive ?
Can anyone comment on exact issue ?

Yes, chess.com restarts its servers once in a while. Any live games in process are wiped out 

They usually post a warning. You must have missed it.

Where do I get to see a warning, in which section ?

Martin_Stahl

There is usually a banner, at the top of the page I believe, when it gets within a hour (I think) of restarting. 

Michio819
Haha