https://support.chess.com/article/346-contact-us
typically received support emails from support@chess.com
not everyone is on gmail.
Hey guys what chess.com gmail?
Sort:
I tried Duolingo for premium chess.com but failed
hello peoples
It makes it seem like I lost in my last 3 matches, but I never entered those matches. I'm very confused, a lot of my points were unfairly taken away from me, please fix this problem. pleaseeeeeee
Nov 7, 2024
0
#6
ozkan3555 wrote:
It makes it seem like I lost in my last 3 matches, but I never entered those matches. I'm very confused, a lot of my points were unfairly taken away from me, please fix this problem. pleaseeeeeee
Posting on here is not going to help but….
Assuming it’s your three latest games of 1, 0 and 1 moves, my guess is you’ve previously aborted too many games and the abort option has been taken away from your account temporarily, meaning resigning became your only option. You may have therefore thought you’re aborting the game but you were actually resigning.
One thing is for sure though, you did enter the games otherwise they wouldn’t be there 
But this is unfair and my points need to be returned. This is ridiculous. I never played or canceled these games.
I trusted chesscom very much. This incident shook my confidence, I hope it gets fixed. If it is not fixed, Cheescom will lose a chess lover
It is now 01.20 at night in my country and I am dealing with these ridiculous events.
Nov 7, 2024
0
#10
Up to you. I don’t work for chess.com I was just telling you what I think happened. And somehow you did manage to start those games even if you didn’t realise.
You could try emailing support but you won’t get an official reply from posting here, but if it was me I’d just move on. Ratings self-correct back to their normal levels anyway (if your rating gets lower then future wins gain you more points etc)
WHAT CHESS.COM GMAIL?