How can I give my rating back?

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Avatar of Daquisto

I lost the last game due to disconnection by server error few hours ago

Even I wasn't losing the game

Avatar of Martin_Stahl
Daquisto wrote:

I lost the last game due to disconnection by server error few hours ago

Even I wasn't losing the game

 

 

If there was a server database load issue, you can open a ticket with support and they should be able to refund rating.

 

Include a link to the game 

https://support.chess.com/article/346-contact-us

Avatar of Daquisto

Thank you for helping me to reach the management team. I sent them an email, but I'm not sure if they can fix the problem well.