How should we deal with creepy or inappropriate DMs on Chess.com?

Hi all.

I received an inappropriate private message just now asking sexual questions (unsolicited and harassing). I’ve reported the user and blocked them, but I want to warn others, if you get a DM like this, please block and report immediately.

I think it’s important we talk about this so people, especially younger players, know they’re not alone and understand how to stay safe online.

If you’ve received anything similar, please also report it, multiple reports help moderators act faster. Stay safe everyone.

Helpful 🤧

@Martin_Stahl

Helpful ☺️

Exactly, and don't engage with them (unless your trolling, I guess)

There is also an option in the superb support bot to report harassment directly with screenshots which increases chances for the abuser to get rid of the account

I haven't got nothing but people angry cuz they lost a game to me so they tryna trash talk me.

There's no way right? out of all places to do this they chose Chess.com

Chess.com

CHESS.COM.

What the f?

Actually it happens anywhere with social stuff where anybody can create an account easily

Well yeah its the internet obviously but chess.com is definitely one of the weirder options right?

Here we have a large community, free communication means (chats, direct messages) and a very easy way to create accounts, that's enough