How to fix a terrible connection?

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nctryiasae

During the game, I can accidentally turn off it, it may simply not be put into the game and it will be automatically lost, it may simply not work for the search for the game (90% of the time it does not work) (writes that I am already playing at this moment). A lot of rating has already been lost due to such problems.

Martin_Stahl
nctryiasae wrote:

During the game, I can accidentally turn off it, it may simply not be put into the game and it will be automatically lost, it may simply not work for the search for the game (90% of the time it does not work) (writes that I am already playing at this moment). A lot of rating has already been lost due to such problems.

You might check out the following.

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

nctryiasae
Martin_Stahl wrote:
nctryiasae wrote:

During the game, I can accidentally turn off it, it may simply not be put into the game and it will be automatically lost, it may simply not work for the search for the game (90% of the time it does not work) (writes that I am already playing at this moment). A lot of rating has already been lost due to such problems.

You might check out the following.

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

Viewing this did not give anything, everything that was described there and it was done already. And the problems remained.