How to get chess.com to respond to cheat reports?

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Avatar of AnnaFaith2012

Way too many of my games look like this and I never get a response (on this account or my previous ones through the years).

https://www.chess.com/game/138801136776

This player is not 1797 rapid. He shows 0 understanding in the opening, made me pause and almost roll my eyes out of my head when he played an early h6 for no reason like a much low rated player, and then he blundered an entire piece for no reason soon after. This is a 1200 RAPID player, and I would say 800 blitz. Instead of resigning, he decides to level up (many such cases) and contort me into a position where I have to give up a piece.

The engine says I'm still winning but the eval would have continued to go down the longer we played, because I was no longer playing my opponent. 

I'm so tired of this. I knew as soon as he "kept playing" that this would happen. I was even on my guard against it. And down a piece, he was still outplaying me. It's a joke. And he's had an account since 2021.

I have games of more obvious cheats I could post but obviously this one stings the most. Someone who is not even close to my level who cheated to get out of a game he lost within a literal minute. And now my rating reflects a "loss".

I no longer see alerts in my inbox about refunded points ever. It used to be several a day. Now literally never. Everyone must have stopped cheating.

Avatar of AnnaFaith2012

It's clear that Rapid is pointless honestly, I'm not bothering again

Avatar of AnnaFaith2012

Here's the latest chess.com experience.

https://www.chess.com/game/138801974148

He's had account since 2014 of course.

You tell me.

This is my last game ever on this site.

Avatar of AndrewSmith

https://www.chess.com/forum/view/general/how-to-contact-support-1

Please.report suspicious users and the relevant checks will be made

Please don't post on the forums

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