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I need to change my chess.com username, but staff changed the wrong account's name

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Avatar of CristmasBunny
CristmasBunny
Jan 1, 2023
0
#1

I need to change my chess.com username, I went to support but the staff changed the wrong account's name,i told this to the staff but he doesn't reply ,what can i do?

Avatar of CristmasBunny
CristmasBunny
Jan 1, 2023
0
#2

I need help from staff now, thanks

Avatar of CristmasBunny
CristmasBunny
Jan 1, 2023
0
#3
Squid wrote:

are you requesting an inactive username

what does that mean?I just sent my original username normally, and he changed it too, but changed the username of another casual user allowed by chess.com

Avatar of CristmasBunny
CristmasBunny
Jan 1, 2023
0
#4

The problem should have nothing to do with the username itself, but the problem is that the staff mistakenly changed the name of the account