How about this: make it up to the user on whether to delete or not.
Live Chess Stats: A Painful Dilemna...

Aloha Eric,
I play mainly Turn-base chess these days, but improving "Live Chess" as you have suggested I like as I would like to use that option instead of going to ICC. You have a great chess site for us and I say Mahalo for all your efforts. I'm staying no matter the outcome!

People that have played a few thousand games might not be happy with wiping the slate clean, but most people I think would like it. Whatever will make the most people happy should be done, I say, so there should be a poll. Maybe send everyone who has played a live chess game a message and give them some time to respond? That way not as many people will miss the poll.
Quoting Erik:
"Alas, the dilemna. If we reset all, people who have built up records will be really really angry and might leave the site. If we don't reset, people who have bad stats due to disconnects might be really angry and might leave the site, and those who have already left due to how bad live chess is, will never return."
I speak for myself: ratings really don't matter. If you reset all the ratings (and the RD's I guess), then in about 10 games I will get back to my real value. So there is nothing to be upset of. Of course, supposing that I will play live chess again here. What made me stop playing is the cheating issue, not minor things like stats/records/ratings/disconnections.

The people with a bad rating due to disconnection will be delighted anyway: playable Live Chess, and a rapidly increasing rating!
So I don't think they will mind too much if the ratings aren't reset. Some people for whom live chess 2 isn't a big deal but who do have a high rating and many games played probably would, however.
So I'd say, keep all the stats around.
Maybe old games can be stored in a zipped PGN for each player - this way it won't clog up the database or use much space, but still be available.
Do I understand correctly it is only the stats from Live Chess that are at stake? If so, as one who can't use it (or at the very least doesn't use it), I will withhold my opinion.

I won't leave regardless of what you do.
Maybe have people start out based on "highest rating ever?"
You could just leave the ratings how they are and just let people thatare under rated build up from their. Its not hard. In real life OTB, of course you will always face under-rated people (Like unrated and people who rapidly improve). So if they leave live chess on a website then they pretty much should leave OTB.

I've not read many posts, apologies if repetition.
Disconnection often seemed to happen during game two, not played much of late.
My preferences are;
Clear existing ratings
Rds are possibly too high for my taste already, if people want a rapid rating rise make them earn it, playing twenty five games and achieving a 2500+ grade is a nonsense
Stop the win a game and add a point deal which is always applied regardless of the relative strength of the players
Limit players to max 2400 until they provide evidence of otb strength
Thanks Erik, PS great family photos.
>:)

Leave it as is! People who have left (thereby not playing on live chess for an extended period of time) will have a greater RD anyways, and so their ratings will balance out quickly. To most people the win/loss/draw record is of little importance, but the archived games are very important. I often reference my blitz games when experimenting with opening deviations. There is no need to eliminate this. Players who have had DC issues in the past (and these players are by no means the majority) will be able to rebuild their rating in a short period of time anyways. I have nothing against temporarily increasing the RD, and I have nothign against having my rating reset (... so... beautiful :P) ... But if I lose hundreds of archived games (regardless of reason) I'll be subscribing to ICC.
-matt

Ratings will gravitate toward where they belong, no matter which path you choose.
I think an interesting twist on the Glicko system would be to have Rd = f(Rp) where Rp is incumbent's recent performance over, say, 10 games.
If Rp >> R, then Rd should be increased by some factor, say Kp = Rp/R. Of course that method could work in the down direction as well.

Here's the problem:
Some people are able to use Live Chess currently, and some are not.
Those who can have great ratings/records that they have built up over the last year or so.
Those who can't have losses from disconnects, underperforming ratings, etc.
So do we wipe the slate clean when we launch a more stable live chess? Or do we leave it as is. Either way we do it people will be upset.
The obvious answer is: let each person choose. But ah... not so easy. It is easy to do that with ratings, but not with records. All records (win/loss/draw, best win, highest rating, etc) are all compiled from the games counts of the actual games. So we either remove all of the past games (which clears everything but ratings), or we remove none of them (which doesn't allow us to reset things). And we can't remove some games and not others.
Alas, the dilemna. If we reset all, people who have built up records will be really really angry and might leave the site. If we don't reset, people who have bad stats due to disconnects might be really angry and might leave the site, and those who have already left due to how bad live chess is, will never return.
My current thought is that to maximize happiness we keep ratings, reset RD (so ratings will fluctuate a bit more), and remove all games/stats. Some will be upset, but it's a compromise, and will allow the greatest number of people to rebuild their stats (or come back to the site).
Thoughts?
The problem with this "If we don't reset, people who have bad stats due to disconnects might be really angry and might leave the site, and those who have already left due to how bad live chess is, will never return." is that what constitutes a "bad" rating is entirely subjective.
A lot of people consider 1200 to be a bad rating but you're thinking of resetting EVERYONE to that level.
People with hundreds of games have much more at stake... people who have DCD games gain...absolutely nothing, from a clean slate. Right?

I say keep the raitings and remove the stats, since the rating reflects the stats (i think) we can rebuild our stats and our rating should improve or worsen accordingly. this is just my views not really sure how things work

Leave it as is! People who have left (thereby not playing on live chess for an extended period of time) will have a greater RD anyways, and so their ratings will balance out quickly. To most people the win/loss/draw record is of little importance, but the archived games are very important. I often reference my blitz games when experimenting with opening deviations. There is no need to eliminate this. Players who have had DC issues in the past (and these players are by no means the majority) will be able to rebuild their rating in a short period of time anyways. I have nothing against temporarily increasing the RD, and I have nothign against having my rating reset (... so... beautiful :P) ... But if I lose hundreds of archived games (regardless of reason) I'll be subscribing to ICC.
-matt
I agree completely. At least give us some way of archiving the games on the site.
I agree. Erase all the game results.
People are able to download the PGN files, right? So they can do that before the reset.
Yeah, I would like a clean slate. (good idea about the PGN)
ADK