Hi,
There is an issue being descussed here that may be similar/the same?
http://www.chess.com/forum/view/help-support/downloaded-pgn-files-empty
There seems to be no solution at the moment, but I am sure it is being looked into.
PGN Issue
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Same issue. Thanks for pointing me in the right direction. I'll follow the other thread.
Is anybody else having trouble with the pgn files being e-mailed in a corrupted form? It started for me on Monday. I'm usually download them from e-mail account and then pull them into Chessbase.