PROBLEM SEARCHING OPPONENT

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ghetta75

Good afternoon, is 2 hours that I cannot find the opponent, and a message pops up always saying: that the search takes longer than usual, and then I need to refresh the page. Does someone know why?

Martin_Stahl
ghetta75 wrote:

Good afternoon, is 2 hours that I cannot find the opponent, and a message pops up always saying: that the search takes longer than usual, and then I need to refresh the page. Does someone know why?

Could be a connection issue.

You might check out the following.

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

treatb59
If you are on a phone. Try airplane mode for 5 seconds and then restart the app.
treatb59
Another way i force connection is watching a pip video on my phone. Idk why but it works. Sometimes itll get stuck in search. And if i load movie, then it instantly finds a game. Or another trick i rarely use is switching the game mode. Set it to a plus 1 or something and that shocks the servers or something.
ghetta75

i cannot solve this problem